[x]
News
News
[x]  

Notices



More Hot Topics

Happy Eighth Birthday deviantART!

lolly:iconlolly: reports, August 6
deviantART will celebrate it's 8th magical year of world wide web dominance this Thursday, August 7th! Two years shy of a decade baby! Eight years on and still going strong. The 8 year mark sees us with over 8 million deviants, over 60 million deviations and record breaking amounts of commentary from all across the site. We have sweet stuff happening all over the site. See whats going on!
3,613 comments     Last +fav: ~Dartlink

deviantART @ Anime Expo 2008!

lolly:iconlolly: reports, June 27
As you've likely already heard, deviantART will be at Anime Expo 2008 at the Los Angeles Convention Center from July 3rd to July 6th! This is the biggest anime themed convention within the United States, with an average attendance of 40,000 people! What you haven't heard is what we're going to do while we're there!
574 comments     Last +fav: ~AmethystWynd

Happy Holidays from deviantART

lolly:iconlolly: reports, December 25, 2007
Happy Holidays from deviantART
6,326 comments     Last +fav: ~Queenshara1991

More Spooktacular Prints

$spinegrinder:iconspinegrinder: reports, October 19, 2007
That spooky time of the year is ahead of us again, the days of Halloween. Are you one of those hardcore Halloweeners who likes to prep their homes with spooky decorations? We have put together another scary selection of spooky prints and merch for your Halloweenish enjoyment!

Spooktacular Halloween Prints

$spinegrinder:iconspinegrinder: reports, October 9, 2007
That spooky time of the year is ahead of us again, the days of Halloween. Are you one of those hardcore Halloweeners who likes to prep their homes with spooky decorations? Then check out our selection of Halloween themed prints and merchandise that the Prints Team dug up from our local artist cemetery ...*ahem* Prints Shop!

Deviant's Appreciation Day 2007

$chix0r:iconchix0r: reports, June 20, 2007
So what's all the fuss about 22? All shall be revealed!

Eagle vs Shark Poster Contest

lolly:iconlolly: reports, June 4, 2007
From the wilds of New Zealand comes Eagle Vs Shark, an Official Selection at Sundance, SXSW Film Festival and Winner for Best Screenplay at the U.S. Comedy Arts Festival!

Skin a Scion Contest - One Month Left!

lolly:iconlolly: reports, July 1, 2007
deviantART and Scion proudly present to you our biggest contest give away ever. Read on if you would like to see how you can win a new car or 15,000 dollars in cold hard cash. Oh that got your attention? We thought so!

deviantWEAR Series SEVEN is HERE!

£deviantWEAR:icondeviantWEAR: reports, March 24, 2007
Now that it's been integrated into the deviantART Shop, deviantWEAR is back in action and lookin' better than ever! With the new changes you can easily keep up with all the latest deviantWEAR products while you're browsing for deviantART Prints. Check out Series SEVEN!

Dead Silence Movie Contest Winners

lolly:iconlolly: reports, March 15, 2007
From the writer and director of the international phenomenon Saw comes an experience on the razor's edge of fear, Dead Silence. There is an old ghost story in the sleepy town of Ravens Fair about Mary Shaw, a ventriloquist who went mad. Accused of the murder of a young boy, she was hunted down by vengeful townspeople who cut out her tongue and killed her. They buried her along with her "children," a hand-made collection of vaudeville dolls.

Hot Topics


Weekly Help Desk Updates 11-09-06

$hexentanz:iconhexentanz: reports, November 9, 2006
Welcome to the weekly Help Desk news. In these weekly updates we will attempt to bring you the most up to date information, as well as provide some helpful hints for super duper deviantART fun.




:pointr: Reminder

Before we get started this week we would like to remind users of a request still standing.


"In May we announced there was some data loss of downloadable files only, uploaded between 2004 and 2005. Backups have been loaded and before they can be run developers are asking for your help in fixing this issue. In order to help aide them in this request this is what we need from you: We need you to gather links to any pieces, including your own, which are affected by this issue.

Once gathered please send these links to the Help Desk under the contact category "Gallery Section Addition".

Once the Help Desk Team has gathered enough links from users, developers will know the exact pattern to where files are affected and can run the needed backups to repair these files to their original working order.

(Please note: This issue should not be confused with other gallery issues present at this time.)"





:pointr: Hexe's Corner

I've been debating back and forth with myself over the past two weeks on doing a FAQ Update article, but I do not know if there will be as big a demand for such as are these updates. So this week I would like to ask you the viewer if you would like to see FAQ update articles every two weeks? Be it on edits or new additions or upcoming features. Let me know, I am willing to do them but i would like to see that they're wanted. :)




:pointr: Ewm's Corner

This week I would like to remind everyone that the Help Desk is for asking deviantART related inquiries only. On occasion we do get inquiries concerning deviantART skins and extensions which are not officially supported.

In addition we have also seen inquiries asking how to draw. While we love to help users as much as possible, the Community Help Desk is only for inquiring about general site usage, subscription matters, policy matters, and reporting bugs and site abuse.

However, there are several other locations on deviantART where these sorts of questions can be answered such as the Forum or the Tutorial gallery section.




:pointr: Bug Corner

The top issues being reported this week are...

Gallery Issues - The Gallery Issues mentioned previously are still pending a fix. (Status: This issue is still pending a fix.)

AOL Issues - AOL 9.0 users are reporting that features dependent on javascript are failing. (Status: This issue is being investigated and we should have some light soon.)

Hidden Comment Issues - Users are reporting issues with comment hiding, either they read blank when trying to view them or they remain un-hidden when logged out. (Status: This issue has been put on the bug listing for review and should be fixed soon.)

Favourites' Counter Glitch - We have been receiving reports of favourite counters being way off, sometimes reporting favourite counts in the millions or hundreds of thousands and sometimes minus millions of favourites.

If you're affected by this issue, please contact the Help Desk with a url to the piece so the count can be fixed.

Full View Counter Issues - Users are reporting that the full view counters on their deviations have stopped counting. To refresh why this is.. "Full view counts will most likely be removed entirely in place of a statistic on your main page that gives a total viewing of your gallery as opposed to just your main page." (Status: this change is still pending.)


:pointr: Fixed :pointl:


Prose > Fiction > Fantasy Issues - We have received some reports that deviations submitted to this category are reporting that the deviations are under maintenance shortly after submitting them. (Status: FIXED)

Browse Issues - Users are reporting that while browsing the newest categories that these categories report there is no deviations to view when there is. (Status: FIXED)




:pointr: Weekly Tip

When submitting an inquiry for help, always be sure to be as clear and detailed as possible. This will not only help avoid confusion on our end, or worse ours and yours, but will result in a much faster resolution.





:pointr: Top 5

The top 5 most frequently asked questions for this week are...

FAQ #652: I received my Verify email, but there are no links to click. What can I do?
FAQ #650: I have Verified my email 1,000+ times and it doesn't work. What can I do?
FAQ #649: I have yet to receive my Verify email. What can I do?
FAQ #617: During sign up I accidently selected the 'Choice" membership by mistake. Is there a way to cancel this?
FAQ #113: How can I close my deviantART account?




:pointr: Recently Revised or New

Revised -

FAQ #685: Can items be embedded into news articles?

FAQ #228: Can I transfer my subscription to another account or user?
FAQ #229: Can I link images from deviantART to my website?

New -

FAQ #634: Why was my deviation relocated or moved?
FAQ #684: I have heard a rumor that deviantART goes in to read-only mode for Hot Topics. Is this true?
FAQ #701: How come I can still chat on dAMN while in read-only mode, but cannot open a new connection to it?

Devious Comments


$ewm:iconewm: Nov 9, 2006, 4:08:58 PM Mood: Pride
Great update and nice to see the new FAQs!

--
Evanita W. Montalvo
Senior Help Desk Representative
Community Development
deviantART, Inc.

Helping devious deviants in the Help Desk :typerhappy:
!avatar8:iconavatar8: Nov 9, 2006, 5:10:56 PM
Another great update, thanks! :)

I'd be interested in a FAQ Update article, about new entries :thumbsup:
~Buntovnik86:iconBuntovnik86: Nov 9, 2006, 5:57:56 PM
Great work! As for the FAQ articles, yeah, I'd be interested to see those :nod:.

--
Help, FAQ & Etiquette Policy
~sathor:iconsathor: Nov 9, 2006, 6:37:41 PM
i know i'm going to regret saying this, but isn't the bug list the same as it was a few weeks back? Is it that nothing has gotten fixed, but they are getting closer?

--
______________________________

Snow is God's way of telling us that it's cold outside.
^misskittyoooo:iconmisskittyoooo: Nov 9, 2006, 8:33:40 PM
Thanks for the updates =>

--
:comic: Gallery Director - Comics and Cartoons
Daqueran - webcomic | Comics Forum | #CandC
`RockGirl1582:iconRockGirl1582: Nov 9, 2006, 9:54:49 PM
awesome update. :D thank you!

i would be very interested in seeing new/edited FAQ entries!

--
<auto-response>This profile is no longer active. Please forward any and all your Rocky related questions, comments and suggestions to *limnides. Thank you and have a wonderful day.</auto-response>
^guruubii:iconguruubii: Nov 10, 2006, 1:19:37 AM
Yes i would love to see updates on FAQ's as much as possible. anything to bring them to peoples attention as much as possible.
I still find myseld getting sick of popele not having a clue what the FAQ is. the more information to better =D

even if you cant do every 2 weeks, a monthly one would work well.

especially if they are revised. important ot be updated =D

awesome update =)

--
Animation Gallery Director: ^deviantartfilm
Character Lab | MSND contest | Animote contest
`dancewiththesky:icondancewiththesky: Nov 10, 2006, 2:55:18 AM
Hmm, I suggest that a forum section for dA extensions/skins/whatever-ad-ons and it would be cool if there's a category for them as well!

--
=Mozilla
~vk-red:iconvk-red: Nov 10, 2006, 2:58:14 AM
Thanks for all that work!
:heart:
=Kyactus:iconKyactus: Nov 10, 2006, 2:58:18 AM
tnxxx for the updatessss =) =)

--
:jackdirt: + :couch: = MEEEE :giggle: