As you've likely already heard, deviantART will be at Anime Expo 2008 at the Los Angeles Convention Center from July 3rd to July 6th! This is the biggest anime themed convention within the United States, with an average attendance of 40,000 people!
What you haven't heard is what we're going to do while we're there!
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4323
Happy Holidays from deviantART
$lolly
reports, December 25, 2007
reports, December 25, 2007Happy Holidays from deviantART
6,311 comments Last +fav: ~Midori-che
583
More Spooktacular Prints
$spinegrinder
reports, October 19, 2007
reports, October 19, 2007That spooky time of the year is ahead of us again, the days of Halloween. Are you one of those hardcore Halloweeners who likes to prep their homes with spooky decorations? We have put together another scary selection of spooky prints and merch for your Halloweenish enjoyment!
922
Spooktacular Halloween Prints
$spinegrinder reports, October 9, 2007
reports, October 9, 2007That spooky time of the year is ahead of us again, the days of Halloween. Are you one of those hardcore Halloweeners who likes to prep their homes with spooky decorations? Then check out our selection of Halloween themed prints and merchandise that the Prints Team dug up from our local artist cemetery ...*ahem* Prints Shop!
3614
Deviant's Appreciation Day 2007
$chix0r
reports, June 20, 2007
reports, June 20, 2007So what's all the fuss about 22? All shall be revealed!
501
Eagle vs Shark Poster Contest
$lolly reports, June 4, 2007
reports, June 4, 2007From the wilds of New Zealand comes Eagle Vs Shark, an Official Selection at Sundance, SXSW Film Festival and Winner for Best Screenplay at the U.S. Comedy Arts Festival!
2539
Skin a Scion Contest - One Month Left!
$lolly reports, July 1, 2007
reports, July 1, 2007deviantART and Scion proudly present to you our biggest contest give away ever. Read on if you would like to see how you can win a new car or 15,000 dollars in cold hard cash. Oh that got your attention? We thought so!
376
deviantWEAR Series SEVEN is HERE!
£deviantWEAR
reports, March 24, 2007
reports, March 24, 2007Now that it's been integrated into the deviantART Shop, deviantWEAR is back
in action and lookin' better than ever! With the new changes you can easily
keep up with all the latest deviantWEAR products while you're browsing for
deviantART Prints. Check out Series SEVEN!
409
Dead Silence Movie Contest Winners
$lolly reports, March 15, 2007
reports, March 15, 2007From the writer and director of the international phenomenon Saw comes an experience on the razor's edge of fear, Dead Silence.
There is an old ghost story in the sleepy town of Ravens Fair about Mary Shaw, a ventriloquist who went mad. Accused of the murder of a young boy, she was hunted down by vengeful townspeople who cut out her tongue and killed her. They buried her along with her "children," a hand-made collection of vaudeville dolls.
970
Dead Silence Movie Poster Contest
$lolly reports, March 1, 2007
reports, March 1, 2007Beware the stare of Mary Shaw.She had no children, only dolls. And if you see her, do not scream. Or she'll rip your tongue out at the seam. From the writer and director of the international phenomenon Saw comes an experience on the razor’s edge of fear, Dead Silence.
Who loved it?
~lovediba ~yudinata ~Brambleclaw1 ~Yomeko ~trigun2david ~voodoobook2003 ~gooze666 ~jackboss6531 ~belle-ankh-mydear ~fantasyworld002 ~xxintoxicatedxx ~stellarfairie *ILIKESURREAL ~dream-cloud-artist *GarnetPrincess =GibbyGibson `baKIN *VeronicaIsabel ~coobear `JesusIV ~TEOxan =Hakkido !Popc0rn ~SxyKittyCat15 ~jon3782001 =xldstudios =NightsongWS @ananasjihad ~KasurinSama ~DV-jagoduS ~miyusuke ~TiDuZzO ~steffeni !finalfantasyy ~GraafVlad ~tasagraf =morcegoatmotion `dionyziz ~injack *Cabrio ~mag941 =miksago =Louisisthebest007 `Chuckskull `kuschelirmel `chilipalmer =SocioBunneh `lazybutt =eagle79 ~Blackheart6004 ~Fractoid ~Buntovnik86 `BoffinbraiN $y2jenn ^Ghouldaddy ^bleedsopretty ~skm-industries =arthaus `timmy64 `RockGirl1582 =MonTemplar @leaf-lover `catboyry `electricjonny ^misskittyoooo `bananaprincess =ppgrainbow $ewm $chix0r =RAINBIRD `GH-MoNGo =nighthawk ~Skyrail $realitysquared $lolly $damphyr ^guruubii $hexentanz
x 4 devious rejectionsHot Topics
78love it
Weekly Help Desk Updates 12-14-06
$hexentanz
reports, December 14, 2006
reports, December 14, 2006Welcome to the weekly Help Desk news. In these weekly updates we will attempt to bring you the most up to date information, as well as provide some helpful hints for super duper deviantART fun.
Help Desk Holiday Closure Dates
In addition to the normal closure times for the Help Desk, the Help Desk will be closed Monday, December 25th for the Christmas Holiday and will reopen Tuesday, December 26th. The Help Desk will then close again on Monday, January 1st for New Years Day and reopen Tuesday, January 2nd.
You may still submit tickets during this time and they will be answered in the order that they are received when we return.
If you have critical matter needing immediate attention (and not policy related), please email help@deviantart.com.
You can also visit #help on the dAMN messaging network to receive live help 24/7.
Sticky
I ($hexentanz) will not be around deviantART next week on the 18th through 21st for a surgery I am having. +ewm and $chix0r will be handling the desk on those days, since $chix0r is not a regular in the desk and has other duties as well, there may be some delays, but they should not be major.
There will be no Weekly Help Desk article posted next week due to this.
We apologize for any inconvenience this may cause.
Hot Off the Press
Favourited scraps now appear along with your main favourites! That's right never again will you have to click on the "Browse Favourites" link, then click on the Categories button to sort viewing to scraps only, just to see them in your favourites section. After all if they're worthy of being selected as a favourite why not display them with all the rest? Enjoy!
Hexe's Corner
This week I would like to bring to your attention some serious issues which can affect the efficiency of the Help desk and our ability to get back to you in a timely manner with minimum delay.
The first issue is that there is an alarming increase in duplicate tickets being submitted to the Help Desk. This has always been a problem, and there is no real solution since all of you cannot see exactly what other people have reported, however in recent months this problem has gotten worse. This causes not only a backlog of cases in the desk but a serious delay to those needing help.
Please check the Status and Help forums first before filing a bug report. If the issue is mentioned in the Status or Help Forum then you may assume that it is already known by us and does not need further reporting.
Also if you have already submitted a ticket to the Help desk please do not submit another one because you have not received an instant answer. Submitting more than one ticket not only clogs up the help desk with unneeded duplicates, but it may result also in your inquiry not receiving a reply; especially if there is an existing Status report in the forum about it or if dozens or hundreds of other people have already sent in identical inquiries.
The second issue the lack of details in inquiries. There have been several Help guides for how to go about submitting Bug Reports and even mention in these weekly updates stressing to give good details. However this message seems to be lost amongst users as the amount of vagueness in tickets is increasing each week. I cannot stress enough the importance in being as detailed as possible in your inquiries, this will not only solve time in getting your inquiry dealt with fast but avoid you having to be asked one million annoying questions (as some have put it).
--
Pimping - Please go and checkout ^dedredhed's cute little Gingerbread Contest.
Ewm's Corner
Last week I talked about "How to Reply to Your Help Desk Ticket", to add on to this I would like to discuss how to find out what you have previously mentioned in a help desk ticket in case. This helps greatly if you have submitted multiple tickets on several different issues and you are not sure which one we have replied to.
There are two different ways to access the parent links, which allow you to see the previous comments made in a help desk ticket.
For non-subscribers the reply to your ticket will look like this in your message center.
Comment #367847261 by +ewm on Help Desk case #173973 Dec 7, 2006, 11:34 AM
In order to access our reply you will need to click on the comment link provided, which will take you a normal looking comment. In order to access any previous messages all you need to do is click the [parent] link. By clicking on this link, you can work your way all the way back up to your original ticket.
For Subscribers the reply to your ticket will look like this in your message center.
Help response on Help Desk case #175325
Helper: +ewm
Date: Dec 12, 2006, 6:06 PM
Thanks!
--
Evanita W Montalvo
Help Desk Representative
Community Development
deviantART, Inc.
[link]
Reply, Parent
In order to access our reply you will need to click directly on the Parent link. You can then continue clicking the Parent links in order to work your way back up to your original ticket.
By using the parent link this will allow you to remember what your original ticket said as well as see any previous information we have provided for you.
Bug Corner
Pending -
Thumbnail and Submission Issues: We are experiencing some issues with thumbnails generating and difficulties with submitting deviations and prints currently and are working to correct them. Please refer to this Status Forum posting for more information.
Update -
AOL Issues: For any AOL users having issues with features dependent on javascript; Such as Favouriting, Easy Reply and the Submission Process. We have found that this can be cured with an upgrade to their latest browser, AOL Openride. AOL Openride can be downloaded here.
Fixed -
Deleted deviations: There was a bug allowing deleted deviations to still be commented on. (Status - FIXED)
Category Button Issues: When using Firefox, the category button under favourites does not work when clicked on unless one clicks on the top left or right corner. (Status - FIXED)
Journal Polls: Polls require you to vote twice before it actually registers your vote. (Status - FIXED)
Blocking #1: People that have been blocked from a user page are able to still make comments to the users that wished they not do so, via the users private shoutbox. (Status - FIXED)
If you already have users blocked, you will need to re block them to apply these changes. As they are not retroactive.
Blocking #2: When a user is blocked allowing them to watch the deviant should be blocked , additionally if they're already watching this deviant and are blocked their devwatch should be removed. (Status - COMPLETED)
If you already have users blocked, you will need to re block them to apply these changes. As they are not retroactive.
Blocking #3: Blocked users can still favourite the works of the users page they were blocked from. (Status - FIXED)
If you already have users blocked, you will need to re block them to apply these changes. As they are not retroactive.
News: News preview option is not working. (Status - FIXED)
Quick (Mini Search) Errors: Mini searches on browse and gallery pages were non functional. (Status - FIXED)
Weekly Tip
Did you know you can send notes to more than one person at a time? Well, you can! To do this you will need to separate the individual names with a comma and space. For example: hexentanz, ewm, lolly would send a note to hexentanz, ewm, and lolly. If you have organized your deviantWATCH list into specific groups, then you can mass note all the members of the said group, by selecting the group name from the drop down menu.
Be aware that the field for adding recipients is limited to 255 characters.
Top 5 FAQ's
The top 5 most frequently asked questions for this week are...
FAQ #546: Is deviantART free?
FAQ #330: Will deviantART disable right-clicking?
FAQ #332: Will deviantART write some code to automatically watermark my deviations?
FAQ #707: How can I display my Favourites randomly on my user page?
FAQ #258: Can I disable my activity log?
Recently Revised or New FAQ's
Revised -
FAQ #258: Can I disable my activity log?
FAQ #215: Why was my Help Desk request ignored?
Newly Added -
This week;
FAQ #713: Who is on the Help Desk Team?
FAQ #714: What does the color of the Gallery Stats boxes mean?
FAQ #715: What does the size of the Gallery Stats boxes mean?
--
Last week;
FAQ #667: Can I remove the 'Favourite News' and 'Submitted News' panels from my User Page?
FAQ #674: Why do "reserved" faq entries keep showing up under the 'Guides Help Desk Guides' section?
FAQ #710: Can I unfavourite a news article I have favourited?
FAQ #711: Can I remove or edit a news article I have submitted?
FAQ #707: How can I display my Favourites randomly on my user page?
FAQ #708: I found a forum thread that I believe violates policies, where can I go to report it?
FAQ #709: I need to request a forum thread closure, where do I go for help?
Help Desk Holiday Closure DatesIn addition to the normal closure times for the Help Desk, the Help Desk will be closed Monday, December 25th for the Christmas Holiday and will reopen Tuesday, December 26th. The Help Desk will then close again on Monday, January 1st for New Years Day and reopen Tuesday, January 2nd.
You may still submit tickets during this time and they will be answered in the order that they are received when we return.
If you have critical matter needing immediate attention (and not policy related), please email help@deviantart.com.
You can also visit #help on the dAMN messaging network to receive live help 24/7.
StickyI ($hexentanz) will not be around deviantART next week on the 18th through 21st for a surgery I am having. +ewm and $chix0r will be handling the desk on those days, since $chix0r is not a regular in the desk and has other duties as well, there may be some delays, but they should not be major.
There will be no Weekly Help Desk article posted next week due to this.
We apologize for any inconvenience this may cause.
Hot Off the PressFavourited scraps now appear along with your main favourites! That's right never again will you have to click on the "Browse Favourites" link, then click on the Categories button to sort viewing to scraps only, just to see them in your favourites section. After all if they're worthy of being selected as a favourite why not display them with all the rest? Enjoy!
Hexe's CornerThis week I would like to bring to your attention some serious issues which can affect the efficiency of the Help desk and our ability to get back to you in a timely manner with minimum delay.
The first issue is that there is an alarming increase in duplicate tickets being submitted to the Help Desk. This has always been a problem, and there is no real solution since all of you cannot see exactly what other people have reported, however in recent months this problem has gotten worse. This causes not only a backlog of cases in the desk but a serious delay to those needing help.
Please check the Status and Help forums first before filing a bug report. If the issue is mentioned in the Status or Help Forum then you may assume that it is already known by us and does not need further reporting.
Also if you have already submitted a ticket to the Help desk please do not submit another one because you have not received an instant answer. Submitting more than one ticket not only clogs up the help desk with unneeded duplicates, but it may result also in your inquiry not receiving a reply; especially if there is an existing Status report in the forum about it or if dozens or hundreds of other people have already sent in identical inquiries.
The second issue the lack of details in inquiries. There have been several Help guides for how to go about submitting Bug Reports and even mention in these weekly updates stressing to give good details. However this message seems to be lost amongst users as the amount of vagueness in tickets is increasing each week. I cannot stress enough the importance in being as detailed as possible in your inquiries, this will not only solve time in getting your inquiry dealt with fast but avoid you having to be asked one million annoying questions (as some have put it).
--
Pimping - Please go and checkout ^dedredhed's cute little Gingerbread Contest.
Ewm's CornerLast week I talked about "How to Reply to Your Help Desk Ticket", to add on to this I would like to discuss how to find out what you have previously mentioned in a help desk ticket in case. This helps greatly if you have submitted multiple tickets on several different issues and you are not sure which one we have replied to.
There are two different ways to access the parent links, which allow you to see the previous comments made in a help desk ticket.
For non-subscribers the reply to your ticket will look like this in your message center.
Comment #367847261 by +ewm on Help Desk case #173973 Dec 7, 2006, 11:34 AM
In order to access our reply you will need to click on the comment link provided, which will take you a normal looking comment. In order to access any previous messages all you need to do is click the [parent] link. By clicking on this link, you can work your way all the way back up to your original ticket.
For Subscribers the reply to your ticket will look like this in your message center.
Help response on Help Desk case #175325
Helper: +ewm
Date: Dec 12, 2006, 6:06 PM
Thanks!
--
Evanita W Montalvo
Help Desk Representative
Community Development
deviantART, Inc.
[link]
Reply, Parent
In order to access our reply you will need to click directly on the Parent link. You can then continue clicking the Parent links in order to work your way back up to your original ticket.
By using the parent link this will allow you to remember what your original ticket said as well as see any previous information we have provided for you.
Bug CornerPending -
Thumbnail and Submission Issues: We are experiencing some issues with thumbnails generating and difficulties with submitting deviations and prints currently and are working to correct them. Please refer to this Status Forum posting for more information.
Update -
AOL Issues: For any AOL users having issues with features dependent on javascript; Such as Favouriting, Easy Reply and the Submission Process. We have found that this can be cured with an upgrade to their latest browser, AOL Openride. AOL Openride can be downloaded here.
Fixed -
Deleted deviations: There was a bug allowing deleted deviations to still be commented on. (Status - FIXED)
Category Button Issues: When using Firefox, the category button under favourites does not work when clicked on unless one clicks on the top left or right corner. (Status - FIXED)
Journal Polls: Polls require you to vote twice before it actually registers your vote. (Status - FIXED)
Blocking #1: People that have been blocked from a user page are able to still make comments to the users that wished they not do so, via the users private shoutbox. (Status - FIXED)
If you already have users blocked, you will need to re block them to apply these changes. As they are not retroactive.
Blocking #2: When a user is blocked allowing them to watch the deviant should be blocked , additionally if they're already watching this deviant and are blocked their devwatch should be removed. (Status - COMPLETED)
If you already have users blocked, you will need to re block them to apply these changes. As they are not retroactive.
Blocking #3: Blocked users can still favourite the works of the users page they were blocked from. (Status - FIXED)
If you already have users blocked, you will need to re block them to apply these changes. As they are not retroactive.
News: News preview option is not working. (Status - FIXED)
Quick (Mini Search) Errors: Mini searches on browse and gallery pages were non functional. (Status - FIXED)
Weekly TipDid you know you can send notes to more than one person at a time? Well, you can! To do this you will need to separate the individual names with a comma and space. For example: hexentanz, ewm, lolly would send a note to hexentanz, ewm, and lolly. If you have organized your deviantWATCH list into specific groups, then you can mass note all the members of the said group, by selecting the group name from the drop down menu.
Be aware that the field for adding recipients is limited to 255 characters.
Top 5 FAQ'sThe top 5 most frequently asked questions for this week are...
FAQ #546: Is deviantART free?
FAQ #330: Will deviantART disable right-clicking?
FAQ #332: Will deviantART write some code to automatically watermark my deviations?
FAQ #707: How can I display my Favourites randomly on my user page?
FAQ #258: Can I disable my activity log?
Recently Revised or New FAQ'sRevised -
FAQ #258: Can I disable my activity log?
FAQ #215: Why was my Help Desk request ignored?
Newly Added -
This week;
FAQ #713: Who is on the Help Desk Team?
FAQ #714: What does the color of the Gallery Stats boxes mean?
FAQ #715: What does the size of the Gallery Stats boxes mean?
--
Last week;
FAQ #667: Can I remove the 'Favourite News' and 'Submitted News' panels from my User Page?
FAQ #674: Why do "reserved" faq entries keep showing up under the 'Guides Help Desk Guides' section?
FAQ #710: Can I unfavourite a news article I have favourited?
FAQ #711: Can I remove or edit a news article I have submitted?
FAQ #707: How can I display my Favourites randomly on my user page?
FAQ #708: I found a forum thread that I believe violates policies, where can I go to report it?
FAQ #709: I need to request a forum thread closure, where do I go for help?
Community News252 Subscriber Features and Version 6$lolly
reports, 1d 1m agoFirst off, everyone here at deviantART would like to say THANK YOU!!! We have received an overwhelming amount of enthusiasm for the launch of version 6 and believe that this has been our best-received launch to date. 228 deviantART Presents: New Prints Products!$trowlandson
 reports, 1d 22h agoHigh quality fine art giclée prints on paper or canvas, all available with our new Studio Frame. Check it out! 192 Tips & Tricks :: Portfolios & Job Interviews=Princess-of-Shadows
 reports, 1d 19h agoYou might even be one hell of a profesional, but if you don't SHOW it and PROVE it, how will everyone know? These facts are important not only when you are looking for a job, but in any situation when you wish to showcase your work. I decided to share a few guidelines that might help you give the best of yourself and help you be a better profesional. 118 Artist Relations Newsletter - July 16, 2008$Moonbeam13
 reports, 1d 19h agoNews from the Artist Relations team 76 Photoshop Actions!Turn You work into the Magic!*w1zzy
 reports, 1d 11h agoActions which you can use, to make your work better and improve your skills! 55 June DD's : Wallpaper^archanN
 reports, 9h 37m agoWallpaper Daily Deviation Features for the month of June. |
PollI've played with v6 and... |
deviantART Loves You
Deviously serving the art and skin community for 2,902 days.
Only 20 days until our eighth birthday!
|
Deviousness
`karemelancholia is one of the most genuine deviants you could ever met. Always active and a true deviantART cheerleader and supporter in every aspect. You can always count on her to lend a hand or get involved, and you usually will find her doing large amounts of both at any given moment.
She's consistently reports on contests around dA, showcases the efforts of her fellow artists and shows her charitable side through various activities. Besides all of this, she's a truly talented artist which is why she's an obvious choice for deviousness this month. Read More |
©2008 deviantART. All rights reserved
Devious Comments
--
BLOG | Website | Etsy SHOP
*childrensillustrators loves your mind.
hope your surgery goes well
--
Animation Gallery Director: ^deviantartfilm
gurukitty.com | Character lab 2 | Animation Resources
--
| *DesignersCouch
(Best of luck Hex)
--
--
Cum omnibus bonis quiescat
May he rest with all good souls
The Divinities Spoke Through Bird Flight and Thunder
--
It's better to be hated for who you are, than to be loved for who you are not.
Blocking deviants from userpages should be taken very seriously now. Now deviants can no longer fav nor unfav works due to it and it must of been taken from a deviant who was agressive a few months back.
Deviants who blocked users in the first place, end up accusing them of abusing them of being a favourites abusing moron (excuse the bad remark) and telling them to stop faving their works for the rest of their life.
Is it possible to use the blocking feature to remove banned deviants from their watchlist also?
As for the bugs, in the recent watchers' list has be came more clearer now.
Hexe, the problem is that banned deviants who either have been permabanned or requested to have their account closed are not removed from the friends list on other's userpages, even if the list of friends that the banned deviant added (by their avatar), has been purged. You can tell by the activity log (if enabled) as well as their friends list (if enabled for a banned deviant subscriber) and on another deviants' userpage where the deviant prior to the account closure watched.
Also, once the deviant requests to have their account reopened, they'll still be watching that deviant...even if they're not on their watch list on their own page at all.
I wish there was a way to get this fixed.
--
PaintBBS | OekakiBBS | Insomnia Oekaki
Great job as always, good luck with the op, Hexe.
--
Doused In Madness
--
Maureen Winter
Help Desk Manager
Community Development
deviantART, Inc.
www.deviantART.com
Frogs eat bugs for breakfast....
---
*designerscouch
People are starting to get sick and tired of dealing with more banned deviants on their watchlist, even if they have either been banned indefintely and chose not to come back, permabanned or requested to have their account closed. I've also seen certain userpages being ruined because they end up with so many banned deviants on their recent watcher's list.
I wished that there was a way to allow a deviant to remove banned deviants from their list if they choose to not come back to dA.
--
PaintBBS | OekakiBBS | Insomnia Oekaki
--
Digital Art Gallery Director
Partner in crime...^JunkbyJen
cosmosue.net
cosmosue@volunteers.deviantart.com
I support Artists Rights
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