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Happy Eighth Birthday deviantART!

lolly:iconlolly: reports, August 6
deviantART will celebrate it's 8th magical year of world wide web dominance this Thursday, August 7th! Two years shy of a decade baby! Eight years on and still going strong. The 8 year mark sees us with over 8 million deviants, over 60 million deviations and record breaking amounts of commentary from all across the site. We have sweet stuff happening all over the site. See whats going on!
3,642 comments     Last +fav: ~Ginwopesha

deviantART @ Anime Expo 2008!

lolly:iconlolly: reports, June 27
As you've likely already heard, deviantART will be at Anime Expo 2008 at the Los Angeles Convention Center from July 3rd to July 6th! This is the biggest anime themed convention within the United States, with an average attendance of 40,000 people! What you haven't heard is what we're going to do while we're there!

Happy Holidays from deviantART

lolly:iconlolly: reports, December 25, 2007
Happy Holidays from deviantART

More Spooktacular Prints

$spinegrinder:iconspinegrinder: reports, October 19, 2007
That spooky time of the year is ahead of us again, the days of Halloween. Are you one of those hardcore Halloweeners who likes to prep their homes with spooky decorations? We have put together another scary selection of spooky prints and merch for your Halloweenish enjoyment!

Spooktacular Halloween Prints

$spinegrinder:iconspinegrinder: reports, October 9, 2007
That spooky time of the year is ahead of us again, the days of Halloween. Are you one of those hardcore Halloweeners who likes to prep their homes with spooky decorations? Then check out our selection of Halloween themed prints and merchandise that the Prints Team dug up from our local artist cemetery ...*ahem* Prints Shop!
552 comments   Prints News  Last +fav: *xgnyc

Deviant's Appreciation Day 2007

$chix0r:iconchix0r: reports, June 20, 2007
So what's all the fuss about 22? All shall be revealed!

Eagle vs Shark Poster Contest

lolly:iconlolly: reports, June 4, 2007
From the wilds of New Zealand comes Eagle Vs Shark, an Official Selection at Sundance, SXSW Film Festival and Winner for Best Screenplay at the U.S. Comedy Arts Festival!

Skin a Scion Contest - One Month Left!

lolly:iconlolly: reports, July 1, 2007
deviantART and Scion proudly present to you our biggest contest give away ever. Read on if you would like to see how you can win a new car or 15,000 dollars in cold hard cash. Oh that got your attention? We thought so!

deviantWEAR Series SEVEN is HERE!

£deviantWEAR:icondeviantWEAR: reports, March 24, 2007
Now that it's been integrated into the deviantART Shop, deviantWEAR is back in action and lookin' better than ever! With the new changes you can easily keep up with all the latest deviantWEAR products while you're browsing for deviantART Prints. Check out Series SEVEN!

Dead Silence Movie Contest Winners

lolly:iconlolly: reports, March 15, 2007
From the writer and director of the international phenomenon Saw comes an experience on the razor's edge of fear, Dead Silence. There is an old ghost story in the sleepy town of Ravens Fair about Mary Shaw, a ventriloquist who went mad. Accused of the murder of a young boy, she was hunted down by vengeful townspeople who cut out her tongue and killed her. They buried her along with her "children," a hand-made collection of vaudeville dolls.

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Weekly Help Desk Updates 02-01-07

$hexentanz:iconhexentanz: reports, February 1, 2007
Weekly Help Desk Updates - February 1st,2007


Introduction :handshake:



Welcome to the weekly Help Desk news. In these weekly updates we will attempt to bring you the most up to date information, as well as provide some helpful hints for super duper deviantART fun.




Hexe's Corner :hexentanz:



This week I would like to talk briefly on Bug Reporting, often when users contact us to report a bug and we ask for further details quite a few of you have become rather nasty with us. Please understand that when you report issues to us that we will need you to sometimes test a few things out so we're able to determine the exact cause for the issue you're having. Helping us to help you will mean that you receive the most up to date and effective assistance with your issues.

--

In other news something we have been discussing for awhile now will be launching tomorrow. Can you guess what it is? ,)

NO? We will give you one clue .... :faq:..... :excited:



Ewm's Corner :frog:



This week I would like to remind everyone about the Preview button when you submit a Help Desk ticket. This feature allows you to preview your text and see the text exactly how we would see it in the desk.

Here are a few examples where the preview button would have come in handy.

"Policy Violation:
This deviation is a violation"


In this ticket, they forgot to add the link to the deviation they believe to be a violation.

(Please note, the above should only be done if you believe a whole gallery to be in violation or if something is in need of immediate attention (ie: porn). Please check out the FAQ; section Policies for what else would fall under reporting to the desk instead of using the Report Violation link.)

"General Help:
I would like to know why my deviation :thumb####: was moved to scraps."


In this ticket, they tried to show us the deviation but unfortunately, thumb codes will not work on the Help Desk. Instead of leaving a thumb code, it is best to link directly to the deviation.

"General Help:
I'm having an issue with the submission page [link] keeps timing out."


When comas and other letters are placed directly after a link without a space they will attach themselves with the link and break your url. By using the preview, you can check your links to make sure they all work properly.

--

In closing by using this tool, you can not only check to make sure your links have displayed properly, but check to make sure you have not left out any important information.




Weekly Tip :idea:



Did you know that you can disable your Activity log? You can. To do this you will need to go to your 'Edit Profile' page. From there you will need to click on the "User Page Display" tab. Once under this tab you will need to navigate to the 'User Page Elements' section; under this section you will want to uncheck the checkbox for the option entitled 'Make My Stats and Activity Public'. When done press on "OK" and this option will be changed.




Top 5 FAQ's of the Week :judge:



FAQ #607: I have heard the Help Desk Team often does Help Guides. Where can I find these?
FAQ #577: How do I use the main Search?


FAQ #307: What is the Deviation Storage Tool, and how do I access it? Can I temporarily hide deviations?
FAQ #709: I need to request a forum thread closure, where do I go for help?
FAQ #610: What happens when someone is banned or suspended?




Recently Revised or New Entries :strong:



New -

FAQ #739: What is adCast?
FAQ #740: The last time I purchased an adCast package, I purchased "impressions" rather than "adclicks". What happened?
FAQ #741: How are Help Desk responses sent to me? Can I have them e-mailed to me?
FAQ #742: I am unable to receive messages at this time in my "Message Centre". Does this also mean I cannot receive Help Desk responses?
FAQ #744: What should my advertisement look like?



Revised -

FAQ #163: Where can I find the description to a Gallery that I want to submit to?
FAQ #607: I have heard the Help Desk Team often does Help Guides. Where can I find these?
FAQ #227: Will deviantART ever allow the submission of software?
FAQ #78: Where do I submit to if I'm not sure?
FAQ #208: I want to submit a piece, but it doesn't fit any of the Galleries. Can new categories be added to deviantART? If so how?
FAQ #258: Can I disable my activity log?
FAQ #91: Why can't I get avatars or general images to work in my signature?
FAQ #277: How many characters can I add to my signature?
FAQ #101: How can I add a signature?
FAQ #571: Why can't I see the "Donate a subscription" button on my userpage?
FAQ #599: How long will it take for my campaign to start, after I submit my advertisement?
FAQ #600: How do I know how successful my campaign was?
FAQ #598: The last time I purchased an adCast package, the advertisement size was different. Why?

Devious Comments

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=DryBones90:iconDryBones90: Feb 1, 2007, 2:56:11 PM
FAQ tastiness :lick:

*goes to read new ones*

--
Wanna see a magic trick?

:pencil:
~sathor:iconsathor: Feb 1, 2007, 4:06:09 PM
adclick updates...

hmm...

--
______________________________

Snow is God's way of telling us that it's cold outside.
`catboyry:iconcatboyry: Feb 1, 2007, 4:12:47 PM
New FAQ... :drool:

--
dAmn Forum's resident non-misposter :bucktooth:

Need dA help?
#help | +faq | Help Desk
:macos::windows::tux:
~ppgrainbow:iconppgrainbow: Feb 1, 2007, 4:17:39 PM
Very good update! :aww:

Is it the newly designed Help and FAQ section that you're planning to launch?

D:

Uggh! I shouldn't have said that. :|

Also, why can the feature to submit software can be abused though and that it's no longer allowed?

There were 415 software programmes listed on dA according to the overall site statistics and its no longer updated. :(

--
PaintBBS | OekakiBBS | Insomnia Oekaki

:love: ~Ayhe :heart: ~naruchaaan :heart: ~nettachan :love:
`zacthetoad:iconzacthetoad: Feb 1, 2007, 4:40:09 PM
You're meant to leave a link with a Policy Violation? I thought it was one was already attached when you submitted one?

--
Zac Martin
Emoticonist

Pigs Don't Fly | I Like To Sneeze
^LawrenceDeDark:iconLawrenceDeDark: Feb 1, 2007, 6:17:04 PM
I'm just guessing it is related to FAQs.

:)

--
Stock & Resources Gallery Director
Unrestricted Use Stock & Resources Directory
$hexentanz:iconhexentanz: Feb 1, 2007, 6:24:25 PM
No no, different thing. The report violation tool sends a link yes. But some people randomly report them in bulk to the Help Desk (tho one should only do this with large amount of violations) which does not contain a link. :P

Two different desks, two different methods.

--
:hexentanz:

Maureen Winter
Help Desk Manager
Community Development
deviantART, Inc.
www.deviantART.com

Frogs eat bugs for breakfast....


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*designerscouch
*sweetgreychaos:iconsweetgreychaos: Feb 1, 2007, 6:24:53 PM
Ooooh, deviation storage tool. :heart: That'll be helpful. :deviation:

--
~I do so enjoy making sense. ...Too bad I don't manage it more often.
`zacthetoad:iconzacthetoad: Feb 1, 2007, 6:30:16 PM
Ahh, jolly good then. =P

--
Zac Martin
Emoticonist

Pigs Don't Fly | I Like To Sneeze
`Tyrin-Claw:iconTyrin-Claw: Feb 1, 2007, 6:31:46 PM
New FAQ is finally ready? :excited:

Jeez, I can't believe people would actually respond negatively to Helpdesk tickets. :O I mean, they asked for help, they might as well be polite about it if they hear something they don't like.

Great update, though! :thumbsup:

--
I'm rude and obnoxious. Someone needs to sue me already! :shakefist: