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More Help & FAQ News

Weekly Help Desk Updates - July 18th, 2008

$hexentanz:iconhexentanz: reports, 21h 40m ago
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Free V6 Help

^Ikue:iconIkue: reports, July 11
Okay so if you haven't noticed V6 was launched late last night/early morning (depending on your time zone) to mixed reviews.

We as admins have had a little more time with it than the rest of the masses and as such I thought I would volunteer my knowledge with whomever is interested. Rather than complain that everything is different perhaps I can help show you how much more user friendly and easier the site is to navigate.

So... if you have a question concerning V6 please ask it. If you know of someone who is having troubles, please link them here. I will be updating this journal with your questions and hopefully answers to said questions.

Weekly Help Desk Updates - June 20th, 2008

$hexentanz:iconhexentanz: reports, June 20
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - June 12th, 2008

$hexentanz:iconhexentanz: reports, June 12
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - June 7th, 2008

$hexentanz:iconhexentanz: reports, June 7
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - May 8th, 2008

$hexentanz:iconhexentanz: reports, May 8
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - April 10th, 2008

$hexentanz:iconhexentanz: reports, April 10
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - April 7th, 2008

$hexentanz:iconhexentanz: reports, April 7
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - Mar 30th, 2008

$hexentanz:iconhexentanz: reports, March 30
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - Mar 22nd, 2008

$hexentanz:iconhexentanz: reports, March 22
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Help & FAQ News This Week

Weekly Help Desk Updates - July 18th, 2008

$hexentanz:iconhexentanz: reports, 21h 40m ago
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Help & FAQ


Weekly Help Desk Updates 02-08-07

$hexentanz:iconhexentanz: reports, February 8, 2007
Weekly Help Desk Updates - February 8th,2007

Introduction :handshake:



Welcome to the weekly Help Desk news. In these weekly updates we will attempt to bring you the most up to date information, as well as provide some helpful hints for super duper deviantART fun.




Hexe's Corner :hexentanz:



For those that missed it last week, the newly redesigned FAQ has been launched, including the addition of some new features to it.

The deadline for the Help & FAQ Awareness contest is approaching soon, so if you have not already uploaded your pending entry, you may wish to do so.

Work will begin again shortly on the "Welcome Pack" for new members. You can expect its 'English' debut sometime around early to mid May of this year.



Ewm's Corner :frog:



This week I would like to remind everyone about sending inquiries concerning forum threads and news articles. Often at times we will receive questions about closing a thread or deleting a news article and only the title of the given thread or article is provided. In order to help with these sorts of situations we will need a direct link to the forum thread or news article in question. By having this information in your ticket to start with, this will ensure that your situation is handled as quickly as possible.




Weekly Tip :idea:



Did you know that you can change the style of your Journal? Well you can. For more information on how to do this, please click here.




Top 5 FAQ's of the Week :judge:



FAQ #81: How can I make links to other deviants, deviations, or websites?
FAQ #593: How many clicks am I allowed?
FAQ #113: How can I close my deviantART account?
FAQ #568: I tried to create an account, but it says i am banned. Why?
FAQ #104: What HTML formatting can we use on deviantART? And what is the format for these codes?




Recently Revised or New Entries :strong:



New -

FAQ #746: I have a question about adCAST not covered in the FAQ. Who can I contact for further information?
FAQ #747: How do I change the style of my Journal?
FAQ #748: I received a subscription but did not receive notification of who it was from. Why?
FAQ #749: If I purchase a subscription to deviantART will I receive an email confirming my purchase?




Revised -

FAQ #81: How can I make links to other deviants, deviations, or websites?
FAQ #113: How can I close my deviantART account?
FAQ #316: How do I add someone to my deviantWATCH?
FAQ #668: How come I cannot see the "Add to Favourites" option on my deviation?
FAQ #59: How do I add and delete Favourites?
FAQ #11: Is there a way to see which deviants have added my deviation submission to their favourites?
FAQ #242: Where can I find my or another users scraps?
FAQ #350: If I purchase a subscription for a friend will deviantART notify them?

Devious Comments

love 1 1 joy 0 0 wow 0 0 mad 0 0 sad 0 0 fear 0 0 neutral 0 0

=ppgrainbow:iconppgrainbow: Feb 8, 2007, 1:13:08 PM Mood: Love
The new dA FAQ page is really helpful to lots of users who don't know how to use the site.

Keep it up! :clap:

--
PaintBBS | OekakiBBS | Insomnia Oekaki

:love: ~Ayhe :heart: ~naruchaaan :heart: ~nettachan :love:
~Buntovnik86:iconBuntovnik86: Feb 8, 2007, 2:16:20 PM
Can you please explain the "Welcome Pack" to me? I remember, some time ago, that there was some initiative to create the welcome messages for new deviants. Some people were gathering to translate those messages to their language, so that new members can read them in their own language.
This is great. I love welcoming new members, that is why I visit the "today" page a lot. I have my own message that I paste to new deviants, and often help them in their first days, either by explaining some rules, or just by giving them my support.
It is important to make it as comfortable as we can for new deviants.

--
Help, FAQ & Etiquette Policy
*devilious-red:icondevilious-red: Feb 8, 2007, 2:39:17 PM
Yay! #747 was something I suggested! :love:

--
:flagcanada: Proudly Canadian - I suggested FAQ #747 :aww:

The FAQ is your friend, use it instead of wasting thread space in the forums.
$hexentanz:iconhexentanz: Feb 8, 2007, 2:50:11 PM
:nod:

--
:hexentanz:

Maureen Winter
Help Desk Manager
Community Development
deviantART, Inc.
www.deviantART.com

Frogs eat bugs for breakfast....


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*designerscouch
$hexentanz:iconhexentanz: Feb 8, 2007, 3:14:33 PM
Keep an eye on my journal this weekend. I will be releasing an update and briefing on what is for those who missed it the first time around.

--
:hexentanz:

Maureen Winter
Help Desk Manager
Community Development
deviantART, Inc.
www.deviantART.com

Frogs eat bugs for breakfast....


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*designerscouch
`electricjonny:iconelectricjonny: Feb 8, 2007, 3:51:31 PM
I really like the new FAQ, but I've found that it kind of pauses a lot. I will start typing a keyword and it stops a few letters in, then catches up after a few seconds. Then when some FAQs come up, it takes another few seconds before I can click on them. Is that normal? If so, is there anyway to fix this?

Good info about forum closures and things. Links are much more useful than a title :nod:

Keep it up guys :thumbsup:
$hexentanz:iconhexentanz: Feb 8, 2007, 4:16:51 PM
The search does this because it loads the content dynamically.

--
:hexentanz:

Maureen Winter
Help Desk Manager
Community Development
deviantART, Inc.
www.deviantART.com

Frogs eat bugs for breakfast....


---
*designerscouch
=Toop:iconToop: Feb 8, 2007, 5:22:48 PM
Yea, I rad into the new FAQ this week, and really liked it. Very smooth, I found what I wanted no problem. :thumbsup:

--
Do I divide and fall apart? Cause my pride is too sly to hold back all my dark.