Introduction

Welcome to Bug Juice Volume Seventeen, the second weekly article delivered to you by the Help Desk Team.

This article is meant to serve as the current bug listing for users for issues on the main site, prints bugs will not be noted here. Bug Juice articles will repeat the bugs weekly until each issue is resolved and any new ones will be added when they arise, when an issue is resolved the bug will be crossed off and phased out of the listing the following week.

Links to this article will be mirrored in the Status Forum.

System

Now before we get started to help you better understand some of the Status Terms that will be used throughout this article we have compiled a listing of descriptions below.


Acknowledged - This means a case has been acknowledged as being present and will be worked on soon, but is not a high priority.

Assigned - This means the case has been assigned to a developer and is in review and will be worked on soon.

Closed - This means a report has been closed, either the issue will be worked on along with another one or the issue was found not to be present anymore or will not be fixed.

Feedback - This Status means a developer has requested further information from the administrator who filed the report before they can continue working on the issue.

New - This is a new report and has not been assigned to a developer yet.

Resolved - This issue has recently been resolved.

Clicking an underlined Status above will take you to that section.

The List

Assigned

1.) Downloadable Files from 2003-2004 Missing - You can read more by clicking here.

2.) Opera Mood Issues - Mood chooser displays incorrectly in opera.

3.) Favourites Counter Off - For some users their favourite counter on a deviation reports being in the millions or thousands.

4.) Download Issues for Mac Users - This issue affects .abr files types, when a user selects download to desktop random code is displayed instead of giving the user the actual file.

5.) Server Issues awhile ago are Causing Incorrect Counts - Messages that were posted blank during the server issues this past week left data gaps when cleaned up, causing counts to be incorrect in journals, deviations, etc.

6.) Inaccurate Deviation View Counts - For some users their deviation view counts report views being in the millions or thousands.

7.) Deviation Lag - There is currently a lag time of 6-24 hours, affecting newly added deviations, causing them to not show in your gallery immediately. See [link] for more details.

8.) Deviation Editing Issues - Some users report not being able to edit their deviations.

9.) Browse by Newest Issues - When browsing by category often the newest option will fall several days behind only to correct itself and fall back a few days later. (Also Related: When using the search via keywords followed by clicking on newest will actually display deviations from oldest to newest.)

10.) devWATCH Dropping Users - For some users with long listings the devWATCH is dropping users off of it.

11.) Activity Log not reporting 'all' Recent Data - Some activity such as recent comments on deviations or in forum posts is not showing up in logs.

12.) v4 Forum Threads Issues - Older forum threads in personal user forums report an internal server error when trying to post data to them.

13.) Closed Forum Issues - When trying to post to a closed forum thread you will receive an internal error message, when it should instead report differently.

14.) devWEAR Shipping Costs 0$ - For some users the devWEAR cart is not calculating proper shipping costs to you allowing you not to proceed. If this is happening for you, please note me with the City you are attempting to ship to.

15.) Search Issues - The Search feature is falling behind and not caching new data. Thus greatly affecting the search term by:username.

16.) Journal Enhancement Issues - The journal enhancement feature is not registering changes properly and will revert anything you have set.

17.) Submission Issues - The option to submit .TIFF files at this time is not possible as it results in a corrupt file error, despite the file not being corrupt.

18.) News Issues - The sub menu extends way past the intended cut off point, resulting in a stretched page.

19.) Notes Issues - In Firefox only when deleting notes if one decides to click on cancel instead of 'OK' the process does not terminate.

20.) devMobile Issues - After hitting send the site reports its under maintenance, the image still sends to your phone, but cannot be downloaded.

Closed

1.) Non Latin Char Issues - Non Support causing issues all over. ( Will be fixed as soon as we switch to UTF-8 )

2.) Front Page Lag, not Updating as Often as it Should - Most users report this after having used the customize feature, however it is unrelated. This will often correct on it's own, only to return a few days later. ( Will be fixed along with another issue )

3.) Message Centre Issues - Message counters are inaccurate. ( Will be fixed in the new MSG Centre version )

4.) devWATCH Layout Change - Submissions are missing the date they were submitted and ordered incorrectly. ( Will be fixed in the new MSG Centre version )

Resolved

1.) devMOBILE Failing to Load Certain Images - The devMOBILE crop tool will not load certain images.

2.) Day/View Counts Locked - Total view counts and day counts are locked on the same number.

3.) Comment Preview Issues - At this time using the preview option before sending your comment is not possible.

4.) Journal Deletion Issues - Fix, live on next sync

5.) Favourites Counter Issues - At this time the favourites counter is not registering newly added favourites. *** Notes: On all deviations affected by this issue, that were uploaded before the fix, the counters on these deviations will correct once another fav is added.

Q&A

FAQ #722: Why do certain bugs take longer than others to be fixed?

FAQ #723: How come things are not better tested before they are released?

FAQ #724: Why do you put out new features when things are broken?

In Closing

If you see an issue in the listing above you may assume that no further reports are needed at this time, unless otherwise noted.

We hope that this listing is as complete as possible, if you're experiencing an issue not found in the listing above, please feel free to report it to the Help Desk; please do not report it in the comments section of this article, where it may be lost.