[x]

deviantART

 
[x]  

Notices



More Help & FAQ News

Monthly Help Desk Newsletter - June, 2009

$hexentanz:iconhexentanz: reports, June 5
Each month we will be providing you with some helpful hints for some super duper deviantFUN, as well as news concerning the Help Desk & FAQ.

Weekly Help Desk Updates - May 22nd, 2009

$hexentanz:iconhexentanz: reports, May 22
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - May 1st, 2009

$hexentanz:iconhexentanz: reports, May 1
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - March 20th, 2009

$hexentanz:iconhexentanz: reports, March 20
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - March 13th, 2009

$hexentanz:iconhexentanz: reports, March 13
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - February 26th, 2009

$hexentanz:iconhexentanz: reports, February 26
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - February 5th, 2009

$hexentanz:iconhexentanz: reports, February 5
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - January 30th, 2009

$hexentanz:iconhexentanz: reports, January 30
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Hey Hexe! Installment #8

$hexentanz:iconhexentanz: reports, January 16
Welcome to the seventh installment of "Hey Hexe", a bi-monthly, super-duper, deviantART how to. This time around our focus is: Hey Hexe! What on earth is an Official deviantART Beta Tester? How do I become one?

Weekly Help Desk Updates - January 16th, 2009

$hexentanz:iconhexentanz: reports, January 16
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Help & FAQ


Broken deviation/scrap stat counts - Say I

$hexentanz:iconhexentanz: reports, July 8, 2007
This issue is now resolved for all those who submitted their username to us.

If you still experience this issue, please direct an inquiry to the Help Desk and we will collect your name there, instead.



For users who have recently stored, moved, deleted deviations or scraps and in turn ended up with a decrease in count above what you should have or a decrease in your stats count, please say "I".

Examples:

Hexentanz has stored or un-stored her deviations and the count now reads she has:

# -52 Deviations
# -6 Scraps

or Hexentanz has deleted some scraps or deviations and she now has:

# 56 Deviations
# 8 Scraps

when she really has

# 52 Deviations
# 6 Scraps


--------

Please do not use this post for reporting other issues, please only stick to the requested information thank you.

The purpose of this request is to collect names, as the issue will need to be resolved manually for you.


This issue is now resolved for all those who submitted their username to us.

If you still experience this issue, please direct an inquiry to the Help Desk and we will collect your name there, instead.

Devious Comments


=rotane:iconrotane: Jul 8, 2007, 3:02:59 PM
While I didn't experience this, I noticed someone posting a screenie describing that issue: [link]

--
Paint deviantART green! - a skin for Firefox
>:]
=rotane:iconrotane: Jul 8, 2007, 3:03:54 PM
Oh! Sorry, I was too quick here, that seems to be a different issue. ^^;

--
Paint deviantART green! - a skin for Firefox
>:]
*lateralsnowflake:iconlateralsnowflake: Jul 8, 2007, 3:06:42 PM
I'm confused as to whether or not I have this specific problem. I'd admit it, but...technically, it's not broken now, but it still might be, y'know?

--
Still here; just not as involved.
F. R. Andremis
~asdsee:iconasdsee: Jul 8, 2007, 3:08:56 PM
I have got somekind of that problem. I have got only 4 deviations but it says 10.

--
[link]
~Frog3D:iconFrog3D: Jul 8, 2007, 3:22:13 PM
I only have 4 scraps yet it says I have 50, it says I have 88 deviations when I have 98 :B

--
frog3d:deviantART

:frog: Frogs Forever :frog:

Violence is not the answer, sex is. You get me?
*Alexspeed:iconAlexspeed: Jul 8, 2007, 3:27:58 PM
I have moved some of my deviations to the scraps, but now they show up in both the main gallery and the scraps :|

--
:noes: Tiny Turtle thinks:"This girl is HOT!"

There are no stupid questions, but there are a LOT of inquisitive trolls...
Come with me to the dark Side... they have the cookies! :cookie:
$hexentanz:iconhexentanz: Jul 8, 2007, 3:34:51 PM
This is not related to the above issue.

The issue you describe is related to [link]

--
:hexentanz:

Maureen Winter
Help Desk Manager
Community Operations
deviantART, Inc.
www.deviantART.com

Frogs eat bugs for breakfast....


---
=designerscouch
`jgfeller:iconjgfeller: Jul 8, 2007, 3:34:58 PM
This is a different problem which has been identified and is being worked on. Please see [link] & [link] for more information.

--
JayBob Gfeller
`jgfeller

"Ars longa, vita brevis"
$hexentanz:iconhexentanz: Jul 8, 2007, 3:35:12 PM
:spank:

:P

--
:hexentanz:

Maureen Winter
Help Desk Manager
Community Operations
deviantART, Inc.
www.deviantART.com

Frogs eat bugs for breakfast....


---
=designerscouch
`emciem:iconemciem: Jul 8, 2007, 3:35:23 PM
I

--
Buy the ticket, take the ride.
 

Site Map