Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
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258
Free V6 Help
^Ikue
reports, July 11
reports, July 11Okay so if you haven't noticed V6 was launched late last night/early morning (depending on your time zone) to mixed reviews.
We as admins have had a little more time with it than the rest of the masses and as such I thought I would volunteer my knowledge with whomever is interested. Rather than complain that everything is different perhaps I can help show you how much more user friendly and easier the site is to navigate.
So... if you have a question concerning V6 please ask it. If you know of someone who is having troubles, please link them here. I will be updating this journal with your questions and hopefully answers to said questions.
We as admins have had a little more time with it than the rest of the masses and as such I thought I would volunteer my knowledge with whomever is interested. Rather than complain that everything is different perhaps I can help show you how much more user friendly and easier the site is to navigate.
So... if you have a question concerning V6 please ask it. If you know of someone who is having troubles, please link them here. I will be updating this journal with your questions and hopefully answers to said questions.
56
Weekly Help Desk Updates - June 20th, 2008
$hexentanz
reports, June 20
reports, June 20Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
46
Weekly Help Desk Updates - June 12th, 2008
$hexentanz reports, June 12
reports, June 12Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
57
Weekly Help Desk Updates - June 7th, 2008
$hexentanz reports, June 7
reports, June 7Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
54
Weekly Help Desk Updates - May 8th, 2008
$hexentanz reports, May 8
reports, May 8Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
47
Weekly Help Desk Updates - April 10th, 2008
$hexentanz reports, April 10
reports, April 10Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
44
Weekly Help Desk Updates - April 7th, 2008
$hexentanz reports, April 7
reports, April 7Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
43
Weekly Help Desk Updates - Mar 30th, 2008
$hexentanz reports, March 30
reports, March 30Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
72
Weekly Help Desk Updates - Mar 22nd, 2008
$hexentanz reports, March 22
reports, March 22Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
Help & FAQ News This Week
258
Free V6 Help
^Ikue reports, July 11
reports, July 11Okay so if you haven't noticed V6 was launched late last night/early morning (depending on your time zone) to mixed reviews.
We as admins have had a little more time with it than the rest of the masses and as such I thought I would volunteer my knowledge with whomever is interested. Rather than complain that everything is different perhaps I can help show you how much more user friendly and easier the site is to navigate.
So... if you have a question concerning V6 please ask it. If you know of someone who is having troubles, please link them here. I will be updating this journal with your questions and hopefully answers to said questions.
We as admins have had a little more time with it than the rest of the masses and as such I thought I would volunteer my knowledge with whomever is interested. Rather than complain that everything is different perhaps I can help show you how much more user friendly and easier the site is to navigate.
So... if you have a question concerning V6 please ask it. If you know of someone who is having troubles, please link them here. I will be updating this journal with your questions and hopefully answers to said questions.
47
Weekly Help Desk Updates - July 18th, 2008
$hexentanz reports, 11h 50m ago
reports, 11h 50m agoWelcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
Who loved it?
`b0x0rz =diamond281 $spinegrinder $lolly *soulofthewater ~Fishlover ~PoiJanssen =GibbyGibson ~wrighton363 `timmy64 =RAINBIRD `dancewiththesky =xldstudios *devilious-red ^PurpelBlur ^cosmosue *VeronicaIsabel `RockGirl1582 *spacyg1 ~demonicintuition $y2jenn =Solitude12 `Tyrin-Claw @leaf-lover `electricjonny ^misskittyoooo =ppgrainbow `catboyry ~PinkPanthress-Stock `electricnet ^Hanratty-Stock $Tachy-on `Elandria @ananasjihad `GH-MoNGo =rockfaerie666 ^guruubii $chix0r ~Blackheart6004 `parliamentFunk $ewm ^LawrenceDeDark $realitysquared $damphyr $hexentanzHelp & FAQ
45love it
Weekly Help Desk Updates - Aug 1st, 2007
$hexentanz reports, August 1, 2007
reports, August 1, 2007Weekly Help Desk Updates - August 1st,2007
Introduction
Welcome to the weekly Help Desk news. In these weekly updates we will attempt to bring you the most up to date information, as well as provide some helpful hints for super duper deviantART fun.
Hexe's Corner
Coming soon to a news article near you 'FAQ Misconceptions - Squash Time". Featuring misconceptions such as, common bugs being listed in FAQ entries and suggesting such be added as entries.
Also coming up again soon we will be holding another Help & FAQ ad contest!
In other news this week you may notice a small change in the title of our weekly article. This change has been made by popular request of our international readers.
Ewm's Corner
This week I would like to take the time to discuss multiple tickets. As of recent we have been experiencing numerous bugs that yes can be very irritating to not only you but for administrators as well. During these sorts of times, the help desk gets full to the brim in tickets and response times can take longer.
Besides reading the Status Forum about these bugs, another major thing that can help speed up the desk is by not sending in multiple tickets. Most times this occurs out of a lack of patience, but other times multiple tickets can be caused by a bug itself, which we understand is not your fault. By keeping to one ticket per issue, this can help minimize slowness that can occur while answering everyone's tickets.
But wait! What if you left out extremely important information in your ticket shouldn't you give us this information right away? Actually, the best thing to do is wait for us to reply back to you so you can provide this information on the same ticket. If you do send in multiple tickets this can cause a lot of confusion since there are 3 of us on the Help Desk working in shifts. One of us could get part of the information and another may get the additional information. In a situation like this neither one would have the full story. By waiting for us to reply in order to provide more information this will keep everything concerning your problem saved on one ticket instead of being spread out on several tickets.
Weekly Tip
If you are a Firefox user, Firefox Version 2.0.0.6 was recently released. If you have not already upgraded, please do so now by visiting the Mozilla website and experience the Zen of keeping your browser up to date!
Have an idea for a weekly tip? If so send me your idea(s)!
Top 10 Of The Week
FAQ #568: I tried to create an account, but it says i am banned. Why?
FAQ #81: How can I make links to other deviants, deviations, or websites?
FAQ #113: How can I close my deviantART account?
FAQ #88: How do I add images to my Journal?
FAQ #242: Where can I find my or another users scraps?
FAQ #104: What HTML formatting can we use on deviantART? And what is the format for these codes?
FAQ #168: How do I add a deviantID to my devious information? What is the recommended size of a deviantID?
FAQ #106: What are the symbols in front of each deviants nickname?
FAQ #747: How do I change the style of my Journal?
FAQ #593: How many clicks am I allowed?
Recently Revised Or New Entries
New -
FAQ #811: What is a Wallpaper?
FAQ #812: What is a Wallpaper Pack?
FAQ #813: What screen resolutions are accepted in the Wallpaper gallery?
FAQ #814: Should I put a signature, watermark or copyright on my art before submitting it to the Wallpaper gallery?
FAQ #815: Do I need to purchase wallpapers I find on deviantART to use or download them?
FAQ #816: How do I upload a collection of images or files, such as brushes, wallpapers or other?
FAQ #817: What image formats best suit wallpapers?
FAQ #818: My wallpaper was removed, can you tell me why?
FAQ #819: Should I frame my wallpaper or should it be borderless?
FAQ #820: Can my wallpapers be used by both PC and Mac users?
FAQ #821: How do I know what wallpaper resolution will look best on my monitor?
Introduction 
Welcome to the weekly Help Desk news. In these weekly updates we will attempt to bring you the most up to date information, as well as provide some helpful hints for super duper deviantART fun.
Hexe's Corner 
Coming soon to a news article near you 'FAQ Misconceptions - Squash Time". Featuring misconceptions such as, common bugs being listed in FAQ entries and suggesting such be added as entries.
Also coming up again soon we will be holding another Help & FAQ ad contest!
In other news this week you may notice a small change in the title of our weekly article. This change has been made by popular request of our international readers.
Ewm's Corner 
This week I would like to take the time to discuss multiple tickets. As of recent we have been experiencing numerous bugs that yes can be very irritating to not only you but for administrators as well. During these sorts of times, the help desk gets full to the brim in tickets and response times can take longer.
Besides reading the Status Forum about these bugs, another major thing that can help speed up the desk is by not sending in multiple tickets. Most times this occurs out of a lack of patience, but other times multiple tickets can be caused by a bug itself, which we understand is not your fault. By keeping to one ticket per issue, this can help minimize slowness that can occur while answering everyone's tickets.
But wait! What if you left out extremely important information in your ticket shouldn't you give us this information right away? Actually, the best thing to do is wait for us to reply back to you so you can provide this information on the same ticket. If you do send in multiple tickets this can cause a lot of confusion since there are 3 of us on the Help Desk working in shifts. One of us could get part of the information and another may get the additional information. In a situation like this neither one would have the full story. By waiting for us to reply in order to provide more information this will keep everything concerning your problem saved on one ticket instead of being spread out on several tickets.
Weekly Tip 
If you are a Firefox user, Firefox Version 2.0.0.6 was recently released. If you have not already upgraded, please do so now by visiting the Mozilla website and experience the Zen of keeping your browser up to date!
Have an idea for a weekly tip? If so send me your idea(s)!
Top 10 Of The Week 
FAQ #568: I tried to create an account, but it says i am banned. Why?
FAQ #81: How can I make links to other deviants, deviations, or websites?
FAQ #113: How can I close my deviantART account?
FAQ #88: How do I add images to my Journal?
FAQ #242: Where can I find my or another users scraps?
FAQ #104: What HTML formatting can we use on deviantART? And what is the format for these codes?
FAQ #168: How do I add a deviantID to my devious information? What is the recommended size of a deviantID?
FAQ #106: What are the symbols in front of each deviants nickname?
FAQ #747: How do I change the style of my Journal?
FAQ #593: How many clicks am I allowed?
Recently Revised Or New Entries 
New -
FAQ #811: What is a Wallpaper?
FAQ #812: What is a Wallpaper Pack?
FAQ #813: What screen resolutions are accepted in the Wallpaper gallery?
FAQ #814: Should I put a signature, watermark or copyright on my art before submitting it to the Wallpaper gallery?
FAQ #815: Do I need to purchase wallpapers I find on deviantART to use or download them?
FAQ #816: How do I upload a collection of images or files, such as brushes, wallpapers or other?
FAQ #817: What image formats best suit wallpapers?
FAQ #818: My wallpaper was removed, can you tell me why?
FAQ #819: Should I frame my wallpaper or should it be borderless?
FAQ #820: Can my wallpapers be used by both PC and Mac users?
FAQ #821: How do I know what wallpaper resolution will look best on my monitor?
Community News250 Subscriber Features and Version 6$lolly
 reports, 23h 44m agoFirst off, everyone here at deviantART would like to say THANK YOU!!! We have received an overwhelming amount of enthusiasm for the launch of version 6 and believe that this has been our best-received launch to date. 228 deviantART Presents: New Prints Products!$trowlandson
 reports, 1d 21h agoHigh quality fine art giclée prints on paper or canvas, all available with our new Studio Frame. Check it out! 192 Tips & Tricks :: Portfolios & Job Interviews=Princess-of-Shadows
 reports, 1d 19h agoYou might even be one hell of a profesional, but if you don't SHOW it and PROVE it, how will everyone know? These facts are important not only when you are looking for a job, but in any situation when you wish to showcase your work. I decided to share a few guidelines that might help you give the best of yourself and help you be a better profesional. 118 Artist Relations Newsletter - July 16, 2008$Moonbeam13
 reports, 1d 19h agoNews from the Artist Relations team 76 Photoshop Actions!Turn You work into the Magic!*w1zzy
 reports, 1d 11h agoActions which you can use, to make your work better and improve your skills! 55 June DD's : Wallpaper^archanN
 reports, 9h 19m agoWallpaper Daily Deviation Features for the month of June. |
PollI've played with v6 and... |
deviantART Loves You
Deviously serving the art and skin community for 2,902 days.
Only 20 days until our eighth birthday!
|
Deviousness
`karemelancholia is one of the most genuine deviants you could ever met. Always active and a true deviantART cheerleader and supporter in every aspect. You can always count on her to lend a hand or get involved, and you usually will find her doing large amounts of both at any given moment.
She's consistently reports on contests around dA, showcases the efforts of her fellow artists and shows her charitable side through various activities. Besides all of this, she's a truly talented artist which is why she's an obvious choice for deviousness this month. Read More |
©2008 deviantART. All rights reserved
Devious Comments
I hate having to whine at you guys because you work damn hard, but really telling people to check the status forum only works so long as its up to date with the right information. :/
--
USED MY STOCK? PLEASE SEE MY JOURNAL HERE [link] AND SEND ME LARGE VERSIONS FOR MY ARCHIVES PLZ!!!
Please don't speak... it would spoil the illusion I have that makes you intelligent... -.-
Though I had to laugh @ FAQ # 811
--
Come and visit my Main-Account? - =PinkPanthress
Also @ LJ here -> aPinkPanthress
--
~Slance~sonic-hay*Marouchi
~grkcuban~blissoblivion269~BiggSis
Love joo all!
------
Ειμαι Ελληνηδα
However threads are locked to begin with no matter what to prevent replies from being added to them which would only slow down the Help Desk if we have to answer hundreds of users asking the same question over and over of when something will be fixed, as that is not something we can answer since we do not fix the bugs ourselves.
--
Maureen Winter
Help Desk Manager
Community Development
deviantART, Inc.
www.deviantART.com
Frogs eat bugs for breakfast....
---
*designerscouch
--
dAmn Forum's resident non-misposter
Need dA help?
#help | +faq | Help Desk
--
PaintBBS | OekakiBBS | Insomnia Oekaki
Much
--
USED MY STOCK? PLEASE SEE MY JOURNAL HERE [link] AND SEND ME LARGE VERSIONS FOR MY ARCHIVES PLZ!!!
Please don't speak... it would spoil the illusion I have that makes you intelligent... -.-
Anyways don't worry, plans on my plate soon include briefing my team on updating the forums as well.
--
Maureen Winter
Help Desk Manager
Community Development
deviantART, Inc.
www.deviantART.com
Frogs eat bugs for breakfast....
---
*designerscouch
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