Each month we will be providing you with some helpful hints for some super duper deviantFUN, as well as news concerning the Help Desk & FAQ.
Notices
More Help & FAQ News
66
Weekly Help Desk Updates - May 22nd, 2009
`hexentanz
reports, May 22
reports, May 22Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
65
Weekly Help Desk Updates - May 1st, 2009
`hexentanz reports, May 1
reports, May 1Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
65
Weekly Help Desk Updates - March 20th, 2009
`hexentanz reports, March 20
reports, March 20Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
55
Weekly Help Desk Updates - March 13th, 2009
`hexentanz reports, March 13
reports, March 13Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
56
Weekly Help Desk Updates - February 26th, 2009
`hexentanz reports, February 26
reports, February 26Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
76
Weekly Help Desk Updates - February 5th, 2009
`hexentanz reports, February 5
reports, February 5Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
69
Weekly Help Desk Updates - January 30th, 2009
`hexentanz reports, January 30
reports, January 30Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
78
Hey Hexe! Installment #8
`hexentanz reports, January 16
reports, January 16Welcome to the seventh installment of "Hey Hexe", a bi-monthly, super-duper, deviantART how to. This time around our focus is: Hey Hexe! What on earth is an Official deviantART Beta Tester? How do I become one?
54
Weekly Help Desk Updates - January 16th, 2009
`hexentanz reports, January 16
reports, January 16Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.
Who loved it?
`b0x0rz @diamond281 $spinegrinder lolly ~soulofthewater =Fishlover ~PoiJanssen ~GibbyGibson *wrighton363 `timmy64 =RAINBIRD `dancewiththesky ~xldstudios =devilious-red ^PurpelBlur `cosmosue *VeronicaIsabel `RockGirl1582 =spacyg1 =demonicintuition $y2jenn `Solitude12 `Tyrin-Claw @leaf-lover `electricjonny `misskittyoooo =ppgrainbow `catboyry ~PinkPanthress-Stock `electricnet ^Hanratty-Stock $Tachy-on `Elandria @ananasjihad `GH-MoNGo =rockfaerie666 `guruubii $chix0r ~Blackheart6004 `parliamentFunk $ewm ^LawrenceDeDark $realitysquared $damphyr `hexentanzHelp & FAQ
45
Weekly Help Desk Updates - Aug 1st, 2007
`hexentanz reports, August 1, 2007
reports, August 1, 2007Weekly Help Desk Updates - August 1st,2007
Introduction
Welcome to the weekly Help Desk news. In these weekly updates we will attempt to bring you the most up to date information, as well as provide some helpful hints for super duper deviantART fun.
Hexe's Corner
Coming soon to a news article near you 'FAQ Misconceptions - Squash Time". Featuring misconceptions such as, common bugs being listed in FAQ entries and suggesting such be added as entries.
Also coming up again soon we will be holding another Help & FAQ ad contest!
In other news this week you may notice a small change in the title of our weekly article. This change has been made by popular request of our international readers.
Ewm's Corner
This week I would like to take the time to discuss multiple tickets. As of recent we have been experiencing numerous bugs that yes can be very irritating to not only you but for administrators as well. During these sorts of times, the help desk gets full to the brim in tickets and response times can take longer.
Besides reading the Status Forum about these bugs, another major thing that can help speed up the desk is by not sending in multiple tickets. Most times this occurs out of a lack of patience, but other times multiple tickets can be caused by a bug itself, which we understand is not your fault. By keeping to one ticket per issue, this can help minimize slowness that can occur while answering everyone's tickets.
But wait! What if you left out extremely important information in your ticket shouldn't you give us this information right away? Actually, the best thing to do is wait for us to reply back to you so you can provide this information on the same ticket. If you do send in multiple tickets this can cause a lot of confusion since there are 3 of us on the Help Desk working in shifts. One of us could get part of the information and another may get the additional information. In a situation like this neither one would have the full story. By waiting for us to reply in order to provide more information this will keep everything concerning your problem saved on one ticket instead of being spread out on several tickets.
Weekly Tip
If you are a Firefox user, Firefox Version 2.0.0.6 was recently released. If you have not already upgraded, please do so now by visiting the Mozilla website and experience the Zen of keeping your browser up to date!
Have an idea for a weekly tip? If so send me your idea(s)!
Top 10 Of The Week
FAQ #568: I tried to create an account, but it says i am banned. Why?
FAQ #81: How can I make links to other deviants, deviations, or websites?
FAQ #113: How can I close my deviantART account?
FAQ #88: How do I add images to my Journal?
FAQ #242: Where can I find my or another users scraps?
FAQ #104: What HTML formatting can we use on deviantART? And what is the format for these codes?
FAQ #168: How do I add a deviantID to my devious information? What is the recommended size of a deviantID?
FAQ #106: What are the symbols in front of each deviants nickname?
FAQ #747: How do I change the style of my Journal?
FAQ #593: How many clicks am I allowed?
Recently Revised Or New Entries
New -
FAQ #811: What is a Wallpaper?
FAQ #812: What is a Wallpaper Pack?
FAQ #813: What screen resolutions are accepted in the Wallpaper gallery?
FAQ #814: Should I put a signature, watermark or copyright on my art before submitting it to the Wallpaper gallery?
FAQ #815: Do I need to purchase wallpapers I find on deviantART to use or download them?
FAQ #816: How do I upload a collection of images or files, such as brushes, wallpapers or other?
FAQ #817: What image formats best suit wallpapers?
FAQ #818: My wallpaper was removed, can you tell me why?
FAQ #819: Should I frame my wallpaper or should it be borderless?
FAQ #820: Can my wallpapers be used by both PC and Mac users?
FAQ #821: How do I know what wallpaper resolution will look best on my monitor?
Introduction 
Welcome to the weekly Help Desk news. In these weekly updates we will attempt to bring you the most up to date information, as well as provide some helpful hints for super duper deviantART fun.
Hexe's Corner 
Coming soon to a news article near you 'FAQ Misconceptions - Squash Time". Featuring misconceptions such as, common bugs being listed in FAQ entries and suggesting such be added as entries.
Also coming up again soon we will be holding another Help & FAQ ad contest!
In other news this week you may notice a small change in the title of our weekly article. This change has been made by popular request of our international readers.
Ewm's Corner 
This week I would like to take the time to discuss multiple tickets. As of recent we have been experiencing numerous bugs that yes can be very irritating to not only you but for administrators as well. During these sorts of times, the help desk gets full to the brim in tickets and response times can take longer.
Besides reading the Status Forum about these bugs, another major thing that can help speed up the desk is by not sending in multiple tickets. Most times this occurs out of a lack of patience, but other times multiple tickets can be caused by a bug itself, which we understand is not your fault. By keeping to one ticket per issue, this can help minimize slowness that can occur while answering everyone's tickets.
But wait! What if you left out extremely important information in your ticket shouldn't you give us this information right away? Actually, the best thing to do is wait for us to reply back to you so you can provide this information on the same ticket. If you do send in multiple tickets this can cause a lot of confusion since there are 3 of us on the Help Desk working in shifts. One of us could get part of the information and another may get the additional information. In a situation like this neither one would have the full story. By waiting for us to reply in order to provide more information this will keep everything concerning your problem saved on one ticket instead of being spread out on several tickets.
Weekly Tip 
If you are a Firefox user, Firefox Version 2.0.0.6 was recently released. If you have not already upgraded, please do so now by visiting the Mozilla website and experience the Zen of keeping your browser up to date!
Have an idea for a weekly tip? If so send me your idea(s)!
Top 10 Of The Week 
FAQ #568: I tried to create an account, but it says i am banned. Why?
FAQ #81: How can I make links to other deviants, deviations, or websites?
FAQ #113: How can I close my deviantART account?
FAQ #88: How do I add images to my Journal?
FAQ #242: Where can I find my or another users scraps?
FAQ #104: What HTML formatting can we use on deviantART? And what is the format for these codes?
FAQ #168: How do I add a deviantID to my devious information? What is the recommended size of a deviantID?
FAQ #106: What are the symbols in front of each deviants nickname?
FAQ #747: How do I change the style of my Journal?
FAQ #593: How many clicks am I allowed?
Recently Revised Or New Entries 
New -
FAQ #811: What is a Wallpaper?
FAQ #812: What is a Wallpaper Pack?
FAQ #813: What screen resolutions are accepted in the Wallpaper gallery?
FAQ #814: Should I put a signature, watermark or copyright on my art before submitting it to the Wallpaper gallery?
FAQ #815: Do I need to purchase wallpapers I find on deviantART to use or download them?
FAQ #816: How do I upload a collection of images or files, such as brushes, wallpapers or other?
FAQ #817: What image formats best suit wallpapers?
FAQ #818: My wallpaper was removed, can you tell me why?
FAQ #819: Should I frame my wallpaper or should it be borderless?
FAQ #820: Can my wallpapers be used by both PC and Mac users?
FAQ #821: How do I know what wallpaper resolution will look best on my monitor?
Site Map
Community News115 250+ beautiful retro photos vol.14~danka-ns
 reports, 1d 11h agoThis time is all about summer POLAROIDS! Beaches, pools, carnivals, playgrounds, sunny weather and much more  93 Macabre & Horror [Photomanipulation]`WilderWein77
 reports, 1d 17h agoA closer peek at the galleries. This month: Digital Mixed Media/Photomanipulation > Macabre & Horror. 78 Photography Contest: My Dark Summer=ByLaauraa
 reports, 1d 18h agoPhotography contest: My Dark Summer 63 Daily Literature Deviations - July 20, 2009*DailyLitDeviations
 reports, 1d 3h agoDaily Literature Deviations is a group that is dedicated to bringing literature to the forefront of the deviantArt community. We attempt to accomplish this by daily featuring Literature artists from around the community that deserve the recognition, but are not getting it. Each day we will feature 10 deviations from the Literature categories in a News Article. In order to support the artists that we feature, we ask that you  the news article as well as check out the individual pieces. We understand that each day you may not be able to check out each and every one of the pieces, everyone has their own things going on. We just ask that you make an attempt to help support the growing Literature community. |
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When it comes to community spirit, `Rushy is a shining example. From participating in devmeets, to providing positive encouragement to other artists, `Rushy can always be found demonstrating what it really takes to be a true deviant. It's without any hesitation that we are delighted to award the Deviousness Award for July 2009 to `Rushy Read More
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Devious Comments
I hate having to whine at you guys because you work damn hard, but really telling people to check the status forum only works so long as its up to date with the right information. :/
--
USED MY STOCK? SEND ME LARGE VERSIONS FOR MY ARCHIVES PLZ!!!
FREE EXCLUSIVE STOCK HERE--> =Dreamers-of-Avalon CHECK IT OUT AND BECOME A MEMBER!!
Would you like some cheese to go with that whine Madam?
Though I had to laugh @ FAQ # 811
--
Come and visit my Main-Account? ~PinkPanthress
Also @ LJ here -> aPinkPanthress
& @ Blogspot here -> ElvishRoyality
--
.:Kiri A. :.
+Love joo!!+
Ειμαι Ελληνίδα!
O o
/¯/___________________________ _ _/
| FIREIIIN MAH LAAZZZAAAA
\_\¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯¯ ¯ ¯\
However threads are locked to begin with no matter what to prevent replies from being added to them which would only slow down the Help Desk if we have to answer hundreds of users asking the same question over and over of when something will be fixed, as that is not something we can answer since we do not fix the bugs ourselves.
--
Maureen Winter
Help Desk Manager
Community Operations
deviantART, Inc.
www.deviantART.com
Frogs eat bugs for breakfast....
---
=designerscouch
--
#help | +faq | Help Desk
--
Much
--
USED MY STOCK? SEND ME LARGE VERSIONS FOR MY ARCHIVES PLZ!!!
FREE EXCLUSIVE STOCK HERE--> =Dreamers-of-Avalon CHECK IT OUT AND BECOME A MEMBER!!
Would you like some cheese to go with that whine Madam?
Anyways don't worry, plans on my plate soon include briefing my team on updating the forums as well.
--
Maureen Winter
Help Desk Manager
Community Operations
deviantART, Inc.
www.deviantART.com
Frogs eat bugs for breakfast....
---
=designerscouch
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