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More Help & FAQ News

Weekly Help Desk Updates - July 18th, 2008

$hexentanz:iconhexentanz: reports, July 18
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Free V6 Help

^Ikue:iconIkue: reports, July 11
Okay so if you haven't noticed V6 was launched late last night/early morning (depending on your time zone) to mixed reviews.

We as admins have had a little more time with it than the rest of the masses and as such I thought I would volunteer my knowledge with whomever is interested. Rather than complain that everything is different perhaps I can help show you how much more user friendly and easier the site is to navigate.

So... if you have a question concerning V6 please ask it. If you know of someone who is having troubles, please link them here. I will be updating this journal with your questions and hopefully answers to said questions.

Weekly Help Desk Updates - June 20th, 2008

$hexentanz:iconhexentanz: reports, June 20
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - June 12th, 2008

$hexentanz:iconhexentanz: reports, June 12
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - June 7th, 2008

$hexentanz:iconhexentanz: reports, June 7
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - May 8th, 2008

$hexentanz:iconhexentanz: reports, May 8
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - April 10th, 2008

$hexentanz:iconhexentanz: reports, April 10
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - April 7th, 2008

$hexentanz:iconhexentanz: reports, April 7
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - Mar 30th, 2008

$hexentanz:iconhexentanz: reports, March 30
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - Mar 22nd, 2008

$hexentanz:iconhexentanz: reports, March 22
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Help & FAQ


Important Changes to the Help Desk Opening Times

$hexentanz:iconhexentanz: reports, August 6, 2007
Dear Fellow Deviants,

Effective officially on Friday August 10th, 2007, the Help Desk Staff will now be answering inquiries every Monday through Friday. Which means we will now be closed Saturday and Sunday, instead of Friday, Saturday and Sundays during the daytime.

FAQ #538: I can't log in to use the Community Help Desk, is there an email?
FAQ #590: What are the hours of operation for the Help Desk?

We're confident you will enjoy this much needed change and look forward to providing you support every Friday from here on in! :)


Sincerely,

The Help Desk Team

$hexentanz , $ewm and $y2jenn

Devious Comments


*spacyg1:iconspacyg1: Aug 6, 2007, 12:01:59 PM
:D

--
~Slance~sonic-hay*Marouchi
~grkcuban~blissoblivion269~BiggSis
Love joo all! :heart:
------
Ειμαι Ελληνίδα!
*zortje:iconzortje: Aug 6, 2007, 12:26:59 PM
yey for that :)

--
Taste is the only limit of creativity...

92% of teens moved on to rap music.
If you're part of the 8% that rock out everyday, put this in your signature
^Helewidis:iconHelewidis: Aug 6, 2007, 12:38:40 PM
less time for you, more to us! I have now so much compassion for you guys, you don't even imagine!

--
Eloísa Valdes,
Gallery Director of Artistic Nude


If you have read this say: Hi n00d mime, how many smeared make-up today due to kissing? :flirty:
`b0x0rz:iconb0x0rz: Aug 6, 2007, 12:47:12 PM
lol you bitches didn't work fridays? :giggle:
like meh :lmao:

hope they pay you more at least, or that there is more of you now
:blowkiss:

/me is off to bug the helpdesk...
:b0x0rz:

--
once a pervert, always a pervert :aww:
as described by =rockfaerie666
~Silamai:iconSilamai: Aug 6, 2007, 1:14:30 PM
:w00t:

--
"I knew I shouldn't have done it in the kitchen =("
Are you ready to jump? :music:
~hxk:iconhxk: Aug 6, 2007, 3:14:35 PM
nice ^~^ i'm greatful to hear that ^~^

--
Keep smiling no matter how terrible your days been.
....................even when you're sad....................
.....Keep smiling for a brighter days of tomorrow.....
`catboyry:iconcatboyry: Aug 6, 2007, 3:57:41 PM
Much luff to you three for all that :heart:

--
dAmn Forum's resident non-misposter :bucktooth:

Need dA help?
#help | +faq | Help Desk
:macos::windows::tux:
$hexentanz:iconhexentanz: Aug 6, 2007, 5:29:34 PM
1.) We noticed when reopening on Sunday night that the majority of inquiries submitted came on Fridays over other days.

2.) We can all work Fridays now due to personal schedules opening up.

3.) Some of us already did work on Friday but just not on tickets and I am sure you would agree it is only fair we get two days of rest as opposed to one.

4.) More importantly a lot of users hated the change when we decided to close on Fridays and we're honoring the continued request to go back to being open then.

--
:hexentanz:

Maureen Winter
Help Desk Manager
Community Development
deviantART, Inc.
www.deviantART.com

Frogs eat bugs for breakfast....


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*designerscouch