Testing is now Closed -
Through testing we have concluded that while this worked for some users, it did not work for all.
Developers have been alerted to our findings and will begin work on this issue again soon.
A few users have reported to us since this maintenance period took place that some of their newly uploaded deviations from that day or the day prior went missing from their user pages, resulting in only 3 recent deviations being displayed on their user page and a 'File Not Found' error when trying to view said deviations if one had them bookmarked and tried to visit them.
With these reports a few other users have told us that by storing these pieces and then un-storing them will result in them coming back from the dead.
So.... we're now going to brave the waters and request that if you too are affected by this issue, please try now to store your piece or pieces and then bring them back out of storage, to see if this also clears up the issue for you.
FAQ #307: What is the Deviation Storage Tool, and how do I access it? Can I temporarily hide deviations?
If it does not work, please do not throw rocks at Hexe, instead please reply calmly below in the comments section that this trick did not work and leave a URL to the piece (if you have it), so we can add it to the listing of affected pieces in our official report to developers.
(Please stick to the topic at hand, if you experience an issue not related to the issue above, please report it to the Help Desk. Thank you)
Devious Comments
--
Help, FAQ & Etiquette Policy
oh shit...
--
Knowledge is the key to prosperity..and the only way to truly be free...
my partners in crime and my stock account*Irie-Stock
my doodle art ~Irie-Images
so ya say you like ocean waves? *Impact-Zone
And the only solution before was to store and un-store the missing deviation, just like now, and that's why I suggest putting this little trick in the official Help & FAQ section (if it's not already there), for all those who don't read articles but have experienced the same problem
--
Educate yourself; ... & ...
Storing and un-storing is unfortunately not a cure all solution on certain issues, or it would be something I would place in the FAQ.
--
Maureen Winter
Help Desk Manager
Community Development
deviantART, Inc.
www.deviantART.com
Frogs eat bugs for breakfast....
---
*designerscouch
Previous Page12345... Next Page