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More Help & FAQ News

Weekly Help Desk Updates - July 18th, 2008

$hexentanz:iconhexentanz: reports, 11h 30m ago
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Free V6 Help

^Ikue:iconIkue: reports, July 11
Okay so if you haven't noticed V6 was launched late last night/early morning (depending on your time zone) to mixed reviews.

We as admins have had a little more time with it than the rest of the masses and as such I thought I would volunteer my knowledge with whomever is interested. Rather than complain that everything is different perhaps I can help show you how much more user friendly and easier the site is to navigate.

So... if you have a question concerning V6 please ask it. If you know of someone who is having troubles, please link them here. I will be updating this journal with your questions and hopefully answers to said questions.

Weekly Help Desk Updates - June 20th, 2008

$hexentanz:iconhexentanz: reports, June 20
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - June 12th, 2008

$hexentanz:iconhexentanz: reports, June 12
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - June 7th, 2008

$hexentanz:iconhexentanz: reports, June 7
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - May 8th, 2008

$hexentanz:iconhexentanz: reports, May 8
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - April 10th, 2008

$hexentanz:iconhexentanz: reports, April 10
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - April 7th, 2008

$hexentanz:iconhexentanz: reports, April 7
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - Mar 30th, 2008

$hexentanz:iconhexentanz: reports, March 30
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - Mar 22nd, 2008

$hexentanz:iconhexentanz: reports, March 22
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Help & FAQ News This Week

Free V6 Help

^Ikue:iconIkue: reports, July 11
Okay so if you haven't noticed V6 was launched late last night/early morning (depending on your time zone) to mixed reviews.

We as admins have had a little more time with it than the rest of the masses and as such I thought I would volunteer my knowledge with whomever is interested. Rather than complain that everything is different perhaps I can help show you how much more user friendly and easier the site is to navigate.

So... if you have a question concerning V6 please ask it. If you know of someone who is having troubles, please link them here. I will be updating this journal with your questions and hopefully answers to said questions.

Weekly Help Desk Updates - July 18th, 2008

$hexentanz:iconhexentanz: reports, 11h 30m ago
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Help & FAQ


Weekly Help Desk Updates - Oct 18th, 2007

$hexentanz:iconhexentanz: reports, October 18, 2007
Weekly Help Desk Updates - October 18th,2007




Introduction :handshake:



Welcome to the weekly Help Desk news. In these weekly updates we will attempt to bring you the most up to date information, as well as provide some helpful hints for super duper deviantART fun.




Hexe's Corner :hexentanz:



The second revised edition of our Help Desk Guides has been released, if you have not already given it a read, please do so by clicking here.

I have received a lot of reports this week that users scraps are still in their main galleries since months now. If you suffer from this issue, please refer to this article here for the fix to this issue.






Ewm's Corner :frog:



This week I would like to discuss the use of extensions. Extensions also referred to as user-scripts or add-ons can add features and such to your browser to enhance your online experience entirely such as an adblock extension or only affect your experience with a particular website such as deviantART only extensions.

While extensions can enhance your online experience they can lead to some disadvantages this can be seen especially in deviantART only extensions. Due to the fact that these extensions are not produced by deviantART they can lead to some accidental malfunctions of the site especially with the submission process. Adblocker extensions have also been known to prevent deviations with the word Ad in their deviation title from showing up.

If you have any extensions and are experiencing any issues with using deviantART we advise that you first try turning off all of your extensions to see if one or more may be causing a conflict. When extensions are turned off and the issue still occurs then it is not due to extensions; however, if this appears to solve your problem it is a result of extension use. You can turn your extensions on and try to narrow down which extension or combination of extensions appears to be causing the issue. By finding which extension is causing the issue you can not only stop the issue from occurring but also notify the creator of the extension to let them be aware of this issue.





y2jenn's Corner



As I'm sure a large majority of you have noticed by now, some changes have been made to our Mature Content filtering system. This isn't a bug and we are very much aware of the changes that have taken place. What you're seeing are some of the final upgrades to the system. It's always been intended for the system to exclude minors from viewing submissions that have been tagged "mature".

This is something that effects the whole of the community. Your thoughts and feedback, suggestions and even your disagreements want to be heard! So please be sure to read the following links and let us know what you think:

- MC Filter and DJ No Bewbs in tha hizzouse! by $lolly
- MC Filter Part 2 - Update 2.0 by $lolly
- MC Filter Planned Changes by $lolly
- Mature Content System Upgrades by $realitysquared

Underage deviants have reported the inability to see their own work if it's marked "mature". This is known and it's being worked on.

As I pointed out before, the ultimate change to the system is not a bug so inquiries beseeching us to "fix it" if you are a minor will only be met with a short explanation of the changes and a link pointing you in the direction of these journals.




Weekly Tip :idea:



Did you ever wonder how to upload a collection of files, such as images, brushes or wallpapers? If so, click here and wonder no more!

Have an idea for a weekly tip? If so send me your idea(s)!





Top 10 Of The Week :judge:



FAQ #568: I tried to create an account, but it says i am banned. Why?
FAQ #81: How can I make links to other deviants, deviations, or websites?
FAQ #831: Why can't just anyone submit film?
FAQ #113: How can I close my deviantART account?
FAQ #88: How do I add images to my Journal?
FAQ #634: Why was my deviation relocated or moved?
FAQ #842: How do I become a submitting member of the film community?
FAQ #104: What HTML formatting can we use on deviantART? And what is the format for these codes?
FAQ #106: What are the symbols in front of each deviants nickname?
FAQ #747: How do I change the style of my Journal?





Recently Revised Or New Entries :strong:



Revised -

FAQ #18: Who selects the Daily Deviation and how is it chosen?
FAQ #217: What are "Stock Photos" and can I use "Stock Photos" in my submissions?
FAQ #607: I have heard the Help Desk Team often creates Help Guides. Where can I find these?






Important News Articles this Week



Project: EDUCATE
The Artist Relations Mantra
Prints/Storage bug fixed!

Devious Comments

love 0 0 joy 0 0 wow 0 0 mad 0 0 sad 0 0 fear 0 0 neutral 0 0

=IBinsanity:iconIBinsanity: Oct 18, 2007, 1:13:23 PM
i support. . . ehh. . . bloody hell, i support all three of you :crying:

--
CLUBS WITH MOAR IB
=Manipulators ~stock-artists *WordCount *fineart-photography

FAQ #687: What is news and what is not news?


If I fav and run, it's because I like it and don't have any constructive critique, get over it.
$y2jenn:icony2jenn: Oct 18, 2007, 3:07:17 PM
I support ur face!

--
Jenn Lee
CEA Representative
Community Development
deviantART, Inc.
"I wonder what it's like to be a super hero..."
=IBinsanity:iconIBinsanity: Oct 18, 2007, 3:34:49 PM
oh god no! D:

--
CLUBS WITH MOAR IB
=Manipulators ~stock-artists *WordCount *fineart-photography

FAQ #687: What is news and what is not news?


If I fav and run, it's because I like it and don't have any constructive critique, get over it.
`manicho:iconmanicho: Oct 19, 2007, 12:27:07 AM
Great updates, as always.. I've been using some extensions for da, and most of them work pretty good still, although the deviantexperience small things stopped working.

--
All those who believe in telekinesis, raise my hand.
My gallery | Support my Art
*NightsVayne:iconNightsVayne: Oct 21, 2007, 7:23:59 PM
I would like to point out, that some of us underaged deviants do have the maturity to see underaged work and it should be left up to opinion if we are 16 and older. I myself am 17 and I hear and see worse at school! I think that the MC filter should be at 16+, keeping artistic nude still exiled but blood and gore allowed since most teens that age see that in the movies anyways or draw that themselves. It is good that the filter now forbids anyone under the age of 18 from seeing artistic nude and fetish work but what about the artisitc work that doesnt deal with those topics and are still MC works? Shouldnt 16+ stil be able to see them?

--
- Eikcaj-
~hermiethefrog:iconhermiethefrog: Oct 22, 2007, 1:51:39 PM
And no one replies to your fantastic argument. I wonder why? I agree with you, though, because in that case I'd actually be able to read some fanfictions in a couple of monthes.

--
My name is Alex, I'm a girl, and yes, I'm weird. Thanks for asking.
Obsessions: Danny Phantom, Avatar; the Last Airbender, Harry Potter, Potter Puppet Pals, The Fairly Odd Parents, Degrassi, and Dr Pepper.
Quit looking at me weird! :abduction:
*NightsVayne:iconNightsVayne: Oct 22, 2007, 3:49:26 PM
I was clearing out some of the deviations I have and cant see some of my own MC work to see whether or not I like it enough to keep it on dA.

--
- Eikcaj-
*exsecror:iconexsecror: Oct 22, 2007, 7:28:37 PM
Psychological maturity has nothing to do with whether you can view them or not, it's the law and it's clearly explained in the journals :roll:
*NightsVayne:iconNightsVayne: Oct 23, 2007, 2:38:18 PM
Its just stupid because I can't even see my own MC stuff ( yes I know this is being delt with) but the fact of the matter is why cant those of us who draw of phtograph groteque scenes have a choice?

--
- Eikcaj-