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More Help & FAQ News

Weekly Help Desk Updates - July 18th, 2008

$hexentanz:iconhexentanz: reports, 10h 51m ago
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Free V6 Help

^Ikue:iconIkue: reports, July 11
Okay so if you haven't noticed V6 was launched late last night/early morning (depending on your time zone) to mixed reviews.

We as admins have had a little more time with it than the rest of the masses and as such I thought I would volunteer my knowledge with whomever is interested. Rather than complain that everything is different perhaps I can help show you how much more user friendly and easier the site is to navigate.

So... if you have a question concerning V6 please ask it. If you know of someone who is having troubles, please link them here. I will be updating this journal with your questions and hopefully answers to said questions.

Weekly Help Desk Updates - June 20th, 2008

$hexentanz:iconhexentanz: reports, June 20
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - June 12th, 2008

$hexentanz:iconhexentanz: reports, June 12
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - June 7th, 2008

$hexentanz:iconhexentanz: reports, June 7
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - May 8th, 2008

$hexentanz:iconhexentanz: reports, May 8
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - April 10th, 2008

$hexentanz:iconhexentanz: reports, April 10
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - April 7th, 2008

$hexentanz:iconhexentanz: reports, April 7
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - Mar 30th, 2008

$hexentanz:iconhexentanz: reports, March 30
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - Mar 22nd, 2008

$hexentanz:iconhexentanz: reports, March 22
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Help & FAQ News This Week

Free V6 Help

^Ikue:iconIkue: reports, July 11
Okay so if you haven't noticed V6 was launched late last night/early morning (depending on your time zone) to mixed reviews.

We as admins have had a little more time with it than the rest of the masses and as such I thought I would volunteer my knowledge with whomever is interested. Rather than complain that everything is different perhaps I can help show you how much more user friendly and easier the site is to navigate.

So... if you have a question concerning V6 please ask it. If you know of someone who is having troubles, please link them here. I will be updating this journal with your questions and hopefully answers to said questions.

Weekly Help Desk Updates - July 18th, 2008

$hexentanz:iconhexentanz: reports, 10h 51m ago
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Help & FAQ


Weekly Help Desk Updates - Jan 5th, 2008

$hexentanz:iconhexentanz: reports, January 5
Weekly Help Desk Updates - January 5th, 2008





Introduction :handshake:



Welcome to the weekly Help Desk news. In these weekly updates we will attempt to bring you the most up to date information, as well as provide some helpful hints for super duper deviantART fun.




Hexe's Corner :hexentanz:



Hello 2008! We have a lot in store for you this year, so keep your eyes peeled! @_@

There are currently delays processing adCAST packages, due to the Holiday Season. You can read more about these delays here.

The Third edition to the Policy portion of our Help Desk Contact Guides shall be released shortly and no joke this time I will really release the next Hey Hexe shortly (sometime tomorrow as a matter of fact)! So keep an eye out for that. ,)




Ewm's Corner :frog:



In light of the recent gallery changes to Gallery V2 I'd like to remind everyone that despite the ability to reorganize your gallery, the recent deviation section of your userpage is not affected by any reorganizing. The recent deviation section is to display recent deviations and as such it will only show the last four deviations you have submitted.




y2jenn's Corner



This week I want to go over the necessary steps to take in order to move your scraps back into the "featured" portion of your gallery.

First, please read this FAQ:
FAQ #17: Is it possible to place a scrapbook submission back to my regular gallery?

After doing this go into your gallery and click "browse", located at the top just above the first row of deviations. Clicking "browse" will display all of your deviations, even the ones taken out of "featured". You'll see your newly recategorized ex-scrap at the top of the gallery. Click the blue "Edit" button. After clicking that you'll see a blue arrow under each deviation. Click the arrow under your ex-scrap deviation and choose "put in featured". When you're finished click the blue "done" button.

All finished! Now you can click on "featured" (up top, above the first line of deviations) and you'll see your ex-scrap again. If you don't want it in the very first spot in your gallery click the blue "edit" button again and drag and drop it to the spot you want it in. Click the "done" button again when you're happy with where it's at. :)




Weekly Tip :idea:



Did you ever wonder how to add images to your journal? If so, click here and wonder no more!




Top 10 Of The Week :judge:



FAQ #568: I tried to create an account, but it says i am banned. Why?
FAQ #81: How can I make links to other deviants, deviations, or websites?
FAQ #113: How can I close my deviantART account?
FAQ #831: Why can't just anyone submit film?
FAQ #221: I was banned, is there anything I can do?
FAQ #88: How do I add images to my Journal?
FAQ #104: What HTML formatting can we use on deviantART? And what is the format for these codes?
FAQ #106: What are the symbols in front of each deviants nickname?
FAQ #716: I was told to make sure I have Javascript enabled. How do I do this?
FAQ #634: Why was my deviation relocated or moved?




Recently Revised Or New Entries :strong:



New -

FAQ #872: Is it possible to rearrange my recent deviations section on my userpage?

Revised -

FAQ #18: Who selects the Daily Deviation and how is it chosen?
FAQ #520: Why are my links and comments breaking?
FAQ #599: How long will it take for my campaign to start, after I submit my advertisement?
FAQ #607: I have heard the Help Desk Team often creates Help Guides. Where can I find these?
FAQ #644: I was told to make sure my cookies are properly enabled. How do I do this?




Important News Articles this Week :postit:



Happy New Year, deviantART!




Help Desk Guides :typerhappy:



How To Guides:

How to: Submit a Help Desk inquiry
How to: Submit a Bug Report
How to: Submit a Chat Inquiry
How to: Submit a General Help Inquiry
How to: Submit a Subscription Inquiry
How to: Submit a Ban Inquiry
How to: Submit a Policy Inquiry
How to: Submit a Harassment Report
How to: Properly receive Help

Hey Hexe:

Hey Hexe! Installment #1
Hey Hexe! Installment #2
Hey Hexe! Installment #3
Hey Hexe! Installment #4
Hey Hexe! Installment #5
Hey Hexe! Installment #6

Devious Comments

love 0 0 joy 0 0 wow 0 0 mad 0 0 sad 0 0 fear 0 0 neutral 0 0

$ewm:iconewm: Jan 5, 2008, 3:21:32 PM
:highfive:

--
Evanita W. Montalvo
Senior Help Desk Representative
Community Development
deviantART, Inc.

Helping devious deviants in the Help Desk :typerhappy:
=IBinsanity:iconIBinsanity: Jan 5, 2008, 3:22:56 PM
:hump:

--
CLUBS WITH MOAR IB
=Manipulators ~stock-artists *WordCount *fineart-photography

FAQ #687: What is news and what is not news?


If I fav and run, it's because I like it and don't have any constructive critique, get over it.
=Meyra:iconMeyra: Jan 5, 2008, 3:53:25 PM
@ $y2jenn

It never worked for me.. I have a photomanip that I cant get out of Scraps. I tried
like tens of times and the category did change, but its still stuck in my Scrapbook.

--
"im happy really, cant you see im smiling. why is it so hard to hide the facts that we are hurted. even if we smile some how our eyes will show it. some how they will always show us the real color of our heart" - *Lasaro
=Talei:iconTalei: Jan 5, 2008, 4:07:30 PM
:w00t: :#1:

--
Proud owner of *100ThemesChallenge
Did I mention how much I like random page love and hugs? :glomp:
Visit my stock acct! *Talei-stock
=Squarix:iconSquarix: Jan 5, 2008, 4:09:12 PM
:strip:

--
"All art is actually quite useless." -- Oscar Wilde
*AJGlass:iconAJGlass: Jan 5, 2008, 4:54:54 PM
The recent deviation section is to display recent deviations and as such it will only show the last four deviations you have submitted.

Is there any way that we can be allowed to edit or alter the recent deviations section to only show recent deviations from a particular folder? It would be really cool if we could do that.

Thanks. :)

--
glass images
glass studio images
photography images
$hexentanz:iconhexentanz: Jan 5, 2008, 6:13:40 PM
When did you last try changing it?

--
:hexentanz:

Maureen Winter
Help Desk Manager
Community Development
deviantART, Inc.
www.deviantART.com

Frogs eat bugs for breakfast....


---
*designerscouch
=Meyra:iconMeyra: Jan 5, 2008, 6:15:12 PM
Mmm maybe a month ago, I really can't remember exactly
have a look [link]

--
"im happy really, cant you see im smiling. why is it so hard to hide the facts that we are hurted. even if we smile some how our eyes will show it. some how they will always show us the real color of our heart" - *Lasaro