Weekly Help Desk Updates - February 1st, 2008

Introduction

Welcome to the weekly Help Desk news. In these weekly updates we will attempt to bring you the most up to date information, as well as provide some helpful hints for super duper deviantART fun.

Hexe's Corner

Collections is alive and booming, now we need to put the BOOM in the FAQ. If you are a user of collections or have come across some frequently asked questions on collections, please drop a line below in the comments section for what you would like to see added to the FAQ in regards to this beautiful feature!

In other FAQ news this week, the yearly faq spring cleaning will take place this year sometime in March.

In response to the guides promised three weeks back, do not worry they're still coming, they're just on hold for the moment due to a small backlog on my end.

Ewm's Corner

Do you have any special extensions for your browser? If so this article contains information to keep in mind if you ever run across any bugs here on deviantART. Extensions also referred to as user-scripts or add-ons can add features and tools to your browser to enhance your online experience entirely such as an adblock extension or only affect your experience with a particular website such as deviantART only extensions.

While extensions can enhance your online experience they can lead to some disadvantages which can be seen especially in deviantART only extensions. Because these extensions are not produced by deviantART they can lead to some accidental malfunctions of the site especially with the submission process.

Even extensions that have nothing to do with deviantART can affect your browsing experience. Adblocker extensions have also been known to prevent deviations with the word Ad in their deviation title from showing up.

If you have any extensions and are experiencing any issues with using deviantART we highly advise that you first try turning off all of your extensions to see if one or more may be causing a conflict. When extensions are turned off and the issue still occurs then it is not due to extensions; however, if this appears to solve your problem it is a result of extension use.

If your issue stops occurring when you extensions are disabled you can turn your extensions on and then try to narrow down which extension or combination of extensions appears to be causing the issue. If you find out that an extension is causing interference with your dA experience it is a good idea to notify the creator so they are aware of any issues their extension may be causing.

y2jenn's Corner

Jenn, I heard the little * in front of my name means I'm super extra special and $lolly will bake me cookies every other Tuesday. Is that true?

Dear deviant, while we're all super extra special here the little * in front of your username simply indicates you as a paid subscriber, meaning you get to take advantage of all the awesome subscriber perks. While these perks don't include warm homemade Lollycookies, you're still super extra special. So, what do all the little symbols in front of our usernames mean anyway?

FAQ #106: What are the symbols in front of each deviants nickname?

That's helpful, thanks! I see all the staff symbols there. But I don't know who is all on the deviantART staff. Where can I go to find you guys?

There's an official listing of us on the About page. A fabulous unofficial listing of all the current and former staffers and volunteers and their symbol history can be found at *stafflist. And we don't bite (well, $damphyr does but she rarely draws blood) so if you ever want to get to know us individually don't hesitate to give us a visit and say hi!

I'm pretty sure I'd be a good staffer. What do I do if I want to join the deviantART staff?

Bear in mind that the staff manager is responsible for choosing new staffers when they are needed. If the opportunity arises and we dive into the community in the pursuit of new staffers a news article addressing it will be written. Please don't contact us here at the Help Desk to request to be on staff. As always, if you have a question and can't find the answer in the FAQ let us know at the Help Desk and we'll resolve it as quickly as
possible.

Weekly Tip

Did you ever wonder what the deviantART Staff considers to be a proper screenshot? If so, click here and wonder no more!

Top 10 Of The Week

FAQ #568: I tried to create an account, but it says i am banned. Why?
FAQ #81: How can I make links to other deviants, deviations, or websites?
FAQ #113: How can I close my deviantART account?
FAQ #831: Why can't just anyone submit film?
FAQ #88: How do I add images to my Journal?
FAQ #104: What HTML formatting can we use on deviantART? And what is the format for these codes?
FAQ #106: What are the symbols in front of each deviants nickname?
FAQ #18: Who selects the Daily Deviation and how is it chosen?
FAQ #716: I was told to make sure I have Javascript enabled. How do I do this?
FAQ #221: I was banned, is there anything I can do?

Recently Revised Or New Entries

Revised -

FAQ #18: Who selects the Daily Deviation and how is it chosen?
FAQ #269: I disabled my deviations from blog access but I still see the link 'Share This/Blog It' showing up on my deviations. Why is this?
FAQ #270: What is the "Blog It" Feature and how do I use it?
FAQ #539: How do I disable my deviations from being used on blogs?
FAQ #691: Can I see an example of what the thumbnail and any text used in the "Blog It" feature will look like?

Important News Articles this Week

CEA Update for January 30, 2008
dAmn Newsletter - January

Help Desk Guides

How To Guides:

How to: Submit a Help Desk inquiry
How to: Submit a Bug Report
How to: Submit a Chat Inquiry
How to: Submit a General Help Inquiry
How to: Submit a Subscription Inquiry
How to: Submit a Ban Inquiry
How to: Submit a Policy Inquiry
How to: Submit a Harassment Report


Hey Hexe:

Hey Hexe! Installment #1
Hey Hexe! Installment #2
Hey Hexe! Installment #3
Hey Hexe! Installment #4
Hey Hexe! Installment #5
Hey Hexe! Installment #6
Hey Hexe! Installment #7