Weekly Help Desk Updates - April 10th, 2008

Introduction

Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Hexe's Corner

Continuing on with the FAQ Spring Cleaning project, the second phase of the project is now completed and all entries needing minor updates have been tagged and will receive their updates as we move to phase three.

Phase three will involve combining entries that would be better suited to being one entry as opposed to 3-8 entries. I expect phase three to take at least 2 weeks to be completed.

Ewm's Corner

What is the 'My Friends' box and how do you set it up? The 'My Friends' box is a nifty little subscriber only feature that displays the avatars of your friends in a box that is displayed on your userpage between your journal and your devious information. In order to set it up you need to go to your Edit Profile page and click on the User Page Display section. Once there you will see an option on the left hand side entitled 'Display My Friends', you will need to select the drop down for it stating yes.

Now that you have it enabled how do you customize it? You can have this feature display all the deviants you watch or you can sift through your devwatch and only select those deviants who are your friends. If you would like to do this you will need to go to your Manage My Friends page. Once there you will see a list of all the deviants you are watching. In order to select, only the deviants you wish to display in your 'My Friends' box you need to make sure only the deviants you wish to be displayed are checked off under the category of 'Friends'. Please keep in mind that the avatars in the box will be displayed in the order you have devwatched your friends and cannot be rearranged.

y2jenn's Corner

Hey Jenn, I'm a little worried that deviantART can do whatever it wants with my work. Does dA own it now?

Nope! By agreeing to the Submission Agreement you are not giving deviantART ownership of your work. In fact, the agreement explicitly states that you, the original artist, retain any and all rights to your artwork, including (but not limited to) the full and exclusive copyright. Simply put, you are granting deviantART the permission we need in order to display, showcase and make your work available to viewers using on-site systems and tools. For example, you're giving us permission to make mini-versions of your submissions in order to put thumbnails in your gallery.

You will never, ever lose ownership or exclusive copyrights granted to you by law on deviation or scrapbook submissions you make to deviantART. And, of course, dA will not use your artwork for any projects without speaking to you and obtaining your consent first. You can read the full Submission Agreement here and if you still need someone to explain anything further please contact us at the Help Desk.

Weekly Tip

Did you know that as a subscriber you can view the last 5 deviants to view your userpage? Well you can! For more information, please click here.

Top 10 Of The Week

FAQ #568: I tried to create an account, but it says i am banned. Why?
FAQ #113: Can I delete my deviantART account?
FAQ #81: How can I make links to other deviants, deviations, or websites?
FAQ #831: Why can't just anyone submit film?
FAQ #88: How do I add images to my Journal?
FAQ #104: What HTML formatting can we use on deviantART? And what is the format for these codes?
FAQ #716: I was told to make sure I have Javascript enabled. How do I do this?
FAQ #168: How do I add a deviantID to my devious information? What is the recommended size of a deviantID?
FAQ #106: What are the symbols in front of each deviants nickname?
FAQ #634: Why was my deviation relocated or moved?

Recently Revised Or New Entries

Revised -

FAQ #43: What is the comments limit for and how can I change mine?
FAQ #524: I only get partially through the delivery process, and then get stuck. Why?
FAQ #666: Will my watchers be notified of my deviation and scrap submission edits?

Important News Articles this Week

Artist Relations Newsletter - April 9, 2008
Chat gets Awesome Looking
Print Profits - A reminder
Prints News: New Kodak Edge Paper!

Help Desk Guides

How To Guides:

How to: Submit a Help Desk inquiry
How to: Submit a Bug Report
How to: Submit a Chat Inquiry
How to: Submit a General Help Inquiry
How to: Submit a Subscription Inquiry
How to: Submit a Ban Inquiry
How to: Submit a Policy Inquiry
How to: Submit a Harassment Report


Hey Hexe:

Hey Hexe! Installment #1
Hey Hexe! Installment #2
Hey Hexe! Installment #3
Hey Hexe! Installment #4
Hey Hexe! Installment #5
Hey Hexe! Installment #6
Hey Hexe! Installment #7







( If you have concerns over a bug you are experiencing, please direct your attention to the Status Forum, if you do not see your bug listed there, please direct questions to the Help Desk and do not post them in response to this article as they may not be seen right away. Thank you!)