[x]

deviantART

 
[x]  

Notices



More Help & FAQ News

Monthly Help Desk Newsletter - June, 2009

$hexentanz:iconhexentanz: reports, June 5
Each month we will be providing you with some helpful hints for some super duper deviantFUN, as well as news concerning the Help Desk & FAQ.

Weekly Help Desk Updates - May 22nd, 2009

$hexentanz:iconhexentanz: reports, May 22
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - May 1st, 2009

$hexentanz:iconhexentanz: reports, May 1
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - March 20th, 2009

$hexentanz:iconhexentanz: reports, March 20
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - March 13th, 2009

$hexentanz:iconhexentanz: reports, March 13
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - February 26th, 2009

$hexentanz:iconhexentanz: reports, February 26
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - February 5th, 2009

$hexentanz:iconhexentanz: reports, February 5
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - January 30th, 2009

$hexentanz:iconhexentanz: reports, January 30
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Hey Hexe! Installment #8

$hexentanz:iconhexentanz: reports, January 16
Welcome to the seventh installment of "Hey Hexe", a bi-monthly, super-duper, deviantART how to. This time around our focus is: Hey Hexe! What on earth is an Official deviantART Beta Tester? How do I become one?

Weekly Help Desk Updates - January 16th, 2009

$hexentanz:iconhexentanz: reports, January 16
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Help & FAQ


Weekly Help Desk Updates - October 16th, 2008

$hexentanz:iconhexentanz: reports, October 16, 2008
Weekly Help Desk Updates - October 16th, 2008





Introduction :handshake:



Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.





Cha Cha.... Changes



Over the next coming months many exciting things will be taking place on deviantART, but the biggest thing of all that will take place will be done under the hood and before I give away too much i will stop right there until the time draws closer. ;)

If you have not already heard $chix0r is now in the head Community Operations chair and let me tell you this woman deserves a round of applause for all of her hard work thus far and to come. So go and give her some applause if you have not already done so!





This Weeks Updates




General Help & You

Over the last weeks we are seeing a growing trend in the help desk and this is to file every problem one could have under the contact category 'General Help', even when a special category for an issue has been setup. Some of the things that have been placed here in the last weeks in shocking amounts are Harassment Reports & Policy Inquiries. Another thing that General Help has been used a lot for as of late is quick answers to things found already in our FAQ.

General Help should 'only' be used when you have general questions concerning deviantART. IE: Help with using the site, such as uploading an avatar if all else in the FAQ fails, or when you need clarification of a faq entry or feature. In other words if none of the other contact categories answered by the Help Desk Team match your needs, this is the category for you.

Please keep in mind however that all policy related inquiries should be filed under one of the contact categories specifically setup for the Policy Team.





Message Centre FAQ

We're currently working on the Message Centre FAQ, so far we have the following; A section telling a user about the Message Centre, what they can receive there and so on and we have a breakdown of each section in the Message Centre. We would like to ask if you feel there is anything that SHOULD absolutely be included in this FAQ entry as well as what we already have, that you please leave a comment below with what you would like to see included.





Adblock

Adblock or Adblock Plus a popular Firefox addon for many with great success, but for others a nightmare. I recently gave these popular addons a whirl around the web using some of the suggested filters or filters mentioned in various forums and this is what I had to find on various websites.

Off deviantART

1.) Fields missing (Login, Search)
2.) Buttons missing on checkout pages
3.) Pages stop halfway while loading
4.) Flash movies not playing
5.) Files taking longer than normal to upload

On deviantART

1.) Browse page often reports errors loading content
2.) Blank Pages
3.) Gallery images not loading
4.) Flash movies not playing
5.) Files taking longer than normal to upload

If you are a user of one of these popular addons you may wish to try disabling your filter sets then enabling them again one by one to see if one is the cause first, before contacting someone for help.

The filterset to have the most problems for many is 'Filter G'.





Weekly Tip :idea:



Did you ever wonder if it was possible to view Gallery Descriptions while browsing? Well it is! For more information, please click here.





Top 10 Of The Week :judge:



FAQ #105: I just uploaded or reset an Avatar, Lit Tag, or Website Button and deviantART keeps displaying the old one. Why?
FAQ #81: How can I make links to other deviants, deviations, or websites?
FAQ #113: Can I delete my deviantART account?
FAQ #831: Why can't just anyone submit film?
FAQ #104: What HTML formatting can we use on deviantART? And what is the format for these codes?
FAQ #88: How do I add images to my Journal?
FAQ #18: Who selects the Daily Deviation and how is it chosen?
FAQ #106: What are the symbols in front of each deviants nickname?
FAQ #568: I tried to create an account, but it states my IP Address is banned and will not let me continue. Why?
FAQ #716: I was told to make sure I have Javascript enabled. How do I do this?





Recently Revised Or New Entries :strong:



Revised -

FAQ #4: Which options can I control under my Edit Settings & Profile page?
FAQ #711: Can I remove or edit a news article I have submitted?





Help Desk Guides :typerhappy:



How To Guides:

How to: Submit a Help Desk inquiry
How to: Submit a Bug Report
How to: Submit a Chat Inquiry
How to: Submit a General Help Inquiry
How to: Submit a Subscription Inquiry
How to: Submit a Ban Inquiry
How to: Submit a Policy Inquiry
How to: Submit a Harassment Report


Hey Hexe:

Hey Hexe! Installment #1
Hey Hexe! Installment #2
Hey Hexe! Installment #3
Hey Hexe! Installment #4
Hey Hexe! Installment #5
Hey Hexe! Installment #6
Hey Hexe! Installment #7







( If you have concerns over a bug you are experiencing, please direct your attention to the Status Forum, if you do not see your bug listed there, please direct questions to the Help Desk and do not post them in response to this article as they may not be seen right away. Thank you!)

Devious Comments

love 1 1 joy 0 0 wow 0 0 mad 0 0 sad 1 1 fear 0 0 neutral 0 0

$chix0r:iconchix0r: Oct 16, 2008, 4:10:49 AM
:#1:

--

Director of Community Operations
deviantART, Inc.
---
Sunlight coming through the haze.
=TB-Samurai:iconTB-Samurai: Oct 16, 2008, 5:30:15 AM
Adblock Plus works fine for me. I've never had any problems with it blocking something that it shouldn't.

--
TB Samurai
:heart: ~Pili-Club :heart:
Fan club for fans of the Taiwanese puppet show

Official Pili web site: [link]
^JunkbyJen:iconJunkbyJen: Oct 16, 2008, 5:44:37 AM
:thumbsup:

--
=============
:heart:Digital Arts Gallery Moderator:heart:
₪ ø Ξ .o·
Jared Leto's Personal Toy
Partner in Crime ^archanN :love:
junkbyjen@volunteers.deviantart.com
^znow-white:iconznow-white: Oct 16, 2008, 5:45:46 AM
Great stuff here :#1:

--
Resources Gallery Moderator.
Never be afraid to try something new. Remember that a lone amateur built the Ark.
And a large group of professionals built the Titanic.
^Ikue:iconIkue: Oct 16, 2008, 6:57:09 AM
nummy info goodness

--
"68 ... you do me and i'll owe you one ;)"

Vector Gallery Moderator - ikue@volunteers.deviantart.com
^LawrenceDeDark:iconLawrenceDeDark: Oct 16, 2008, 9:30:57 AM
:clap:

--
Resources & Stock Gallery Moderator
`FallenRox:iconFallenRox: Oct 16, 2008, 9:49:39 AM
:D and I thought of you whilst reading my bf's journal yesterday, he was actually making fun of my frog!!! lol

[link]

--
Asst. Director of AR~ :heart: Film!
:devart: fallenrox@deviantart.com
^deviantartfilm
=rotane:iconrotane: Oct 16, 2008, 9:55:13 AM
Good to see your little survey on AdBlock yielded some results :)

--
Paint deviantART green! - a skin for Firefox
>:]
 

Site Map