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More Help & FAQ News

Monthly Help Desk Newsletter - June, 2009

`hexentanz:iconhexentanz: reports, June 5
Each month we will be providing you with some helpful hints for some super duper deviantFUN, as well as news concerning the Help Desk & FAQ.

Weekly Help Desk Updates - May 22nd, 2009

`hexentanz:iconhexentanz: reports, May 22
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - May 1st, 2009

`hexentanz:iconhexentanz: reports, May 1
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - March 20th, 2009

`hexentanz:iconhexentanz: reports, March 20
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - March 13th, 2009

`hexentanz:iconhexentanz: reports, March 13
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - February 26th, 2009

`hexentanz:iconhexentanz: reports, February 26
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - February 5th, 2009

`hexentanz:iconhexentanz: reports, February 5
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Weekly Help Desk Updates - January 30th, 2009

`hexentanz:iconhexentanz: reports, January 30
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Hey Hexe! Installment #8

`hexentanz:iconhexentanz: reports, January 16
Welcome to the seventh installment of "Hey Hexe", a bi-monthly, super-duper, deviantART how to. This time around our focus is: Hey Hexe! What on earth is an Official deviantART Beta Tester? How do I become one?

Weekly Help Desk Updates - January 16th, 2009

`hexentanz:iconhexentanz: reports, January 16
Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Help & FAQ


Weekly Help Desk Updates - January 30th, 2009

`hexentanz:iconhexentanz: reports, January 30
Weekly Help Desk Updates - January 30th, 2009





Introduction :handshake:



Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.




Hexe's Corner :hexentanz:



Last week Hey Hexe! Installment #8 was released. If you are a beta tester, thinking of becoming a Beta Tester or just wish to know more about Beta Testing in general then this article will be of interest to you.

In other news this week, this news article caught my attention. It is about a Senior member who plans to shave off all of her hair, yes you read that correctly, but to find out the reasoning behind this you will need to click the link and see for yourself! ;)





Ewm's Corner



So many new buttons to press and not sure where to start!? The new userpage provides you with numerous options on how to customize your userpage and even you journal page.

The new userpage provides you with Modules that can be customized and edited. What are these modules and what can you do with them? Each self-contained feature such as your Featured Deviation, Recent Deviations, Favourites, Devious Information and much more are contained within their own Module.

In order to modify an individual Module you can click on the "Edit" button in the upper right hand corner. This will give you the option to customize each module to your liking. Please keep in mind that some of the options listed may be subscriber only options. Don't forget to check out the edit options for each type of module including those found on your journal page (for subscribers only) as some have different types of options available.

You can even change how your modules are organized on your page! For information on this please read $Stykera's article below. :excited:





Stykera's Corner :gadget:



Happy Day, lovely Deviants. :wave:

HEY!!! The new user pages are super spiffy, but I can't figure out how to add and move the modules around like everyone else does! HALP!!! :iconexcitedplz:

Fear not! As $ewm said, your user page comes with a selection of modules you can display and customize. Simply click the Edit Page button in the informational bar near the top of your user page to bring up the "drag and drop modules" interface!

Now you can choose modules from the left side panel, and remove them from the right. Once you choose a module you like, you can move it around within its assigned page area, or zone, by dragging-and-dropping it around the other modules in its zone.

Don't be afraid to experiment! You have pages of modules to choose from, and each one can be customized as per $ewm's instructions.

Have fun with it! :#1:






Weekly Tip :idea:



Did you know that you can also customize your journal page along with your profile page? Well you can! For more information simply click here.





Top 10 Of The Week :judge:



FAQ #113: Can I delete my deviantART account?
FAQ #81: How can I make links to other deviants, deviations, or websites?
FAQ #105: I just uploaded or reset an Avatar, Lit Tag, or Website Button and deviantART keeps displaying the old one. Why?
FAQ #104: What HTML formatting can we use on deviantART? And what is the format for these codes?
FAQ #831: Why can't just anyone submit film?
FAQ #568: I tried to create an account, but it states my IP Address is banned and will not let me continue. Why?
FAQ #18: Who selects the Daily Deviation and how is it chosen?
FAQ #88: How do I add images to my Journal?
FAQ #531: What is an Official deviantART Beta Tester? How do I become one?
FAQ #731: What is a CVV Code and where can I find mine?





Recently Revised Or New FAQ Entries :faq:



New -

FAQ #44: I am a mobile interface user, but I do not wish to use this interface. How can I disable it?
FAQ #57: I see one of my issues listed in the Status Forum, but I do not see 'all' of my issues listed. What do I do?
FAQ #69: Can I use animated images within my journal, journal CSS or journal background?
FAQ #90: How do I customize my profile page?
FAQ #101: How do I customize my journal page?


Revised -

FAQ #26: What is the deviantWATCH and how do I manage my deviantWATCH listing?
FAQ #55: How do I purchase a subscription for a friend?
FAQ #96: Can I block people from my profile page?
FAQ #100: How do I add, edit or delete journal entries?
FAQ #560: How do I add a Literature Author tag to appear with my literature deviations? How can I remove this tag later?
FAQ #569: What is the "Give" button on my profile page for? Can I disable it?
FAQ #842: How do I become a submitting member of the film community?





Help Desk Guides :typerhappy:



How To Guides:

How to: Submit a Help Desk inquiry
How to: Submit a Bug Report
How to: Submit a Chat Inquiry
How to: Submit a General Help Inquiry
How to: Submit a Subscription Inquiry
How to: Submit a Ban Inquiry
How to: Submit a Policy Inquiry
How to: Submit a Harassment Report


Hey Hexe:

Hey Hexe! Installment #1
Hey Hexe! Installment #2
Hey Hexe! Installment #3
Hey Hexe! Installment #4
Hey Hexe! Installment #5
Hey Hexe! Installment #6
Hey Hexe! Installment #7
Hey Hexe! Installment #8







( If you have concerns over a bug you are experiencing, please direct your attention to the Status Forum, if you do not see your bug listed there, please direct questions to the Help Desk and do not post them in response to this article as they may not be seen right away. Thank you!)

Devious Comments

love 0 0 joy 0 0 wow 0 0 mad 1 1 sad 0 0 fear 0 0 neutral 0 0
:iconlilmoongodess:
This was very helpful, thanks for the article on the beta testing and the journal modding :)

--
Life is what we make it, and the world is what we make it. The eyes of the cheerful and of the melancholy man are fixed upon the same creation; but very different are the aspects which it bears to them.
Albert Pike
:iconbikaze:
I can only imagine with the new layouts how many tickets you guys must be getting. XD Keep up the good work guys! :D
:iconchristine-devereux:
Lookin' good! Nice to have the update. :)


Wow, the Help Desk is definitely busy. You guys are all doing a grand job.

And do think I contribute to such an huge load you guys deal with every day. -sigh- I almost feel bad XD

--
:bulletpurple: Who you are today will be who you are tomorrow. :bulletpurple:
:icondarkproxy:
Hey i can't respond to any of my comments or post any of my writings and i have been logged inwhen doing so the writing always say post file name and that all my comments are locked WTF is going on
 

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