Weekly Help Desk Updates - March 20th, 2009

Introduction

Welcome to the weekly Help Desk Updates. In these weekly updates we will attempt to bring you the most up to date news concerning the Help Desk & FAQ, as well as provide some helpful hints for super duper deviantART fun.

Ewm's Corner

Ever had trouble locating one of your deviations in your main gallery page? Often times when this issue occurs the best thing to do is click on the "Browse" button in your gallery and check there and if it's not there make sure to also check your scraps just in case.

What should you do if you can find it in your "Browse" area of your gallery and not your main Featured Gallery page? If this should occur most likely what has happened is your deviation has become unfeatured. While in the Editing process, you have the option to unfeature your deviations by clicking on the blue down arrow button below each deviation and selecting "Remove from "Featured"". This could easily be done on accident while moving your deviations into folders via the down arrow button.

Oh no!! I realized I accidentally removed my deviation from "Featured" can I fix it?! Yes, it can be fixed! While in the Editing process, if you go to the "Browse" section you'll have the same blue down arrow buttons you see on your Featured Gallery page. If you click on the button below the deviation that is not showing up in your main section of your gallery you will see "Put in "Featured"". Once you click on this your deviation will then display properly in your main gallery page.

If by some strange occurrence you still can't find your deviation feel free to send an inquiry to the Help Desk and make sure you include the exact title of the deviation and a short description of what it looked like so we can help you with this issue. However if you have just submitted the deviation please give it some time as sometimes deviations do not show up in the gallery right away after submission.

Stykera's Corner

So you'd like to use emoticons!

EMOTICONS!

But you can't figure out how to do it?

EMOTICONS!

Well stop your search RIGHT NOW because we've got all the answers you need! Introducing the one, the only... FAQ 53 LADIES AND GENTLEMEN can we get a round of applause!

FAQ #53: How do I use Emoticons? Where are they?

YES with the AMAZING FAQ 53 you can find out where to find a list of all emoticons!

EMOTICONS!

And also the corresponding codes you can use to use emoticons in your forum post, journal entry, or other comment anywhere on the site! Just type out or copy and paste the code provided and you will have your very own emoticon!

AMAZING EMOTICONS!

But wait there's more! For no additional cost you will also receive an unlimited supply of comment mood icons! One per comment per customer!

EMOTICONS?

No! Not emoticons! Comment mood icons! To the right of every place you can make a comment, you'll find a selection tree of emoticon-like comment mood icons which you can use to display the overall feeling of your post! It'll appear at the top of your post once you make it and will show others how you're feeling. These can be used in conjunction with emoticons in the body of your post to achieve levels of communication never before imagined!

COMMENT MOOD ICONS!

Yes! Emoticons and comment mood icons: an unstoppable team for amazing new heights of deviantART posting! Try them today!



EMOTICONS!

Fangedfem's Corner

With the first quarter of 2009 coming to a close on March 31st I wanted to take this time to remind everyone to make sure your print profit information is up to date. If you choose PayPal as your payment method please make sure your country allows you to receive payments and also always confirm payment received when it arrives to your account or it will be returned to deviantART as unclaimed.

Payments will be paid on or before April 30th for this quarter and if your payment still has not arrived after April 30th please feel free to contact us regarding the issue. And don't forget, if you do not deposit your check within 90 days your check will become invalid and we will not be able to provide you with a replacement.

For more information on how and when you will receive your print profits, please see the following FAQ:

FAQ #123: How and when will I receive my profits?

As always please take a moment to browse the prints FAQ further for more information if you have questions but if you should need assistance you may send any print related inquiries directly to the Prints Help Desk by submitting a Prints Customer Service Ticket as this will ensure the fastest response.

Weekly Tip

Did you ever wonder if there is a limit to how many deviations you can submit? If so, click here and wonder no more!

Top 10 Of The Week

FAQ #105: I just uploaded or reset an Avatar, Lit Tag, or Website Button and deviantART keeps displaying the old one. Why?
FAQ #113: Can I delete my deviantART account?
FAQ #81: How can I make links to other deviants, deviations, or websites?
FAQ #831: Why can't just anyone submit film?
FAQ #104: What HTML formatting can we use on deviantART? And what is the format for these codes?
FAQ #18: Who selects the Daily Deviation and how is it chosen?
FAQ #568: I tried to create an account, but it states my IP Address is banned and will not let me continue. Why?
FAQ #731: What is a CVV Code and where can I find mine?
FAQ #90: How do I customize my profile page?
FAQ #242: What are scraps and where can I find my or another users scraps?

Recently Revised Or New FAQ Entries

Revised -

FAQ #48: I have made an error while purchasing a subscription, can I get a refund?

Help Desk Guides

How To Guides:

How to: Submit a Help Desk inquiry
How to: Submit a Bug Report
How to: Submit a Chat Inquiry
How to: Submit a General Help Inquiry
How to: Submit a Subscription Inquiry
How to: Submit a Ban Inquiry
How to: Submit a Policy Inquiry
How to: Submit a Harassment Report


Hey Hexe:

Hey Hexe! Installment #1
Hey Hexe! Installment #2
Hey Hexe! Installment #3
Hey Hexe! Installment #4
Hey Hexe! Installment #5
Hey Hexe! Installment #6
Hey Hexe! Installment #7
Hey Hexe! Installment #8







( If you have concerns over a bug you are experiencing, please direct your attention to the Status Forum, if you do not see your bug listed there, please direct questions to the Help Desk and do not post them in response to this article as they may not be seen right away. Thank you!)